Robotics & Automation News

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How AI Could Boost Business Customer Service

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From forecasts to spam filters, artificial intelligence has long been used to help companies across industries. Within recent years, it’s begun to play a key role in a major business area: customer service. 

Though it’s widely seen as a human-led sector, this form of tech could simplify a number of B2C tasks, likely boosting overall client experience as a result. In turn, this may very well improve brand reputation as well as profit turnover.

Let’s explore the main ways in which AI stands to enhance customer service within a business. [Read more…] about How AI Could Boost Business Customer Service

International System of Units agreement being commemorated today

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Intergovernmental organization BIPM outlines historic changes to the International System of Units, or the SI

Today, May 20, is World Metrology Day, commemorating the anniversary of the signing of the Metre Convention in 1875.

This treaty provides the basis for a coherent measurement system worldwide that underpins scientific discovery and innovation, industrial manufacturing and international trade, as well as the improvement of the quality of life and the protection of the global environment.

The theme for World Metrology Day 2019 is “The International System of Units – Fundamentally Better”. [Read more…] about International System of Units agreement being commemorated today

Volkswagen to invest €1 billion in new battery cell production facility

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Volkswagen is planning to move into the battery cell manufacturing market with an investment of €1 billion in a new production facility in Europe.

The automotive giant will set up the battery cell production facility in the Lower Saxony region of its native Germany.

The company is working with the local government to choose a suitable location for the factory complex, and is likely to partner with businesses from relevant sectors.

[Read more…] about Volkswagen to invest €1 billion in new battery cell production facility

NextGenAM 3D printing pilot successfully completed

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The “NextGenAM” project, what began as a vision in May 2017, has now reached a successful conclusion.

The aim was to develop a digitalised next-generation manufacturing line to produce aluminium components for the automotive and aerospace sectors significantly more cost-effectively than is currently possible.

The successful outcome was that, in terms of the overall production process, manufacturing costs could be reduced by up to 50 percent compared with existing 3D printing systems.

[Read more…] about NextGenAM 3D printing pilot successfully completed

Samsung moves into the vertical farming market

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Agricultural innovations are essential for feeding our ever-growing global population.

Especially these days, as industrialisation and global warming continue to negatively affect soil fertility and reduce the amount of arable land.

According to the United Nations, the world’s population is set to reach 9.8 billion by 2050.

[Read more…] about Samsung moves into the vertical farming market

New solder paste enables further miniaturisation in automotive electronics

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For the production of miniaturised electrical systems, such as those used in the automotive industry, solder material must meet extremely high requirements.

In response, Heraeus Electronics has developed its new solder paste Microbond SMT650, which it says guarantees consistently high surface resistance.

The combination of the new F650 flux system with the Innolot metal alloy increases reliability and prevents electrochemical migration even under the most extreme environmental conditions.

[Read more…] about New solder paste enables further miniaturisation in automotive electronics

Robotic toymaker Anki to close down

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Anki, a startup company which made robotic toy cars and trucks, is planning to close its doors, according to a report on the Recode website.

The company had raised more than $200 million in funding for the venture, and generated $100 million in revenue in 2017, but is now making all of its 200 employees redundant.

In a statement to Recode, the company says that it had been left “without significant funding” which meant it could not finance its hardware and software development plans going forward.

[Read more…] about Robotic toymaker Anki to close down

Infographic: How AI is streamlining the supply chain

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Noodle AI has produced an infographic to show how artificial intelligence is changing commerce

Artificial intelligence is everywhere. In fact, you may have interacted with it today and you didn’t even know it.

AI can streamline a lot of our daily business operations, freeing us up to tackle more difficult tasks.

Within the world of e-commerce, AI may be the key to streamlining the supply chain. [Read more…] about Infographic: How AI is streamlining the supply chain

Opinion: Robotic end-of-arm tools are shaping the manufacturing industry

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By Thomas Knudsen, general manager Northern Europe, OnRobot

Within a diverse and innovative sector like the manufacturing industry, flexibility is key.

Robotics, a key enabler of this, has already taken this industry by storm, allowing factories worldwide to automate more and more tasks, cutting costs and increasing productivity.

However, simple automation is no longer enough. Manufacturers now require unique automation solutions for each specific production environment, to tackle the talent shortage they are facing, but can’t redesign facilities for every different process and application.  [Read more…] about Opinion: Robotic end-of-arm tools are shaping the manufacturing industry