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Cleveron robots go to work at Decathlon

July 9, 2019 by Anna

Retail click-and-collect company Cleveron’s lockers and parcel robots have been deployed by Decathlon in Hungary.

According to Decathlon Hungary’s Online Marketing Director Gergely Román, the total number of parcels ordered via their online store has grown by 40 per cent in one year.

Decathlon uses Cleveron 402 and two Cleveron 301’s to hand out online orders. Customers who have placed an online order come to the store, insert their order code at the parcel robot and retrieve their parcel.

[Read more…] about Cleveron robots go to work at Decathlon

Filed Under: News Tagged With: cleveron, click and collect, company, customers, decathlon, hungary, online, order, parcel, retail, retailer, robots, román, store, total, year

Autonomous forklifts ‘raise the bar on safety’, says Seegrid

July 5, 2019 by Anna

seegrid

Thousands of injuries related to manually driven forklifts are reported to US health and safety authority OSHA each year, and a fatal accident involving a manual forklift occurred approximately once per week in the US in 2018.

Many companies are adopting Seegrid vision-guided vehicles (VGVs) as a safe, efficient form of transport in their facilities.

There is no comparison between human industrial vehicle drivers and their Seegrid autonomous driving counterparts – the company claims that injury and fatality statistics prove that its technology is safer.

[Read more…] about Autonomous forklifts ‘raise the bar on safety’, says Seegrid

Filed Under: Features Tagged With: allows, autonomous, company, consistent, continuous, customers, driverless forklift, drivers, employees, facilities, forklifts, human, improvement, injuries, management, mobile, navigation, osha, pathways, processes, reliable, safety, seegrid, technology, vehicles, vgvs

How AI Could Boost Business Customer Service

July 5, 2019 by Liv

From forecasts to spam filters, artificial intelligence has long been used to help companies across industries. Within recent years, it’s begun to play a key role in a major business area: customer service. 

Though it’s widely seen as a human-led sector, this form of tech could simplify a number of B2C tasks, likely boosting overall client experience as a result. In turn, this may very well improve brand reputation as well as profit turnover.

Let’s explore the main ways in which AI stands to enhance customer service within a business. [Read more…] about How AI Could Boost Business Customer Service

Filed Under: Features, Promoted Tagged With: achieve, ai, artificial intelligence, business, call, client, company, cost, costs, customer, customers, data, engagement, future, goals, key, language, long, money, offers, paying, products, profit, queries, respond, service, staff, systems, tech, today

Siemens partners with ExOne for industrial 3D printing and Industry 4.0 initiatives

July 4, 2019 by David Edwards

ExOne, a specialist provider of industrial sand and metal 3D printers using binder jetting technology, has formed a partnership with engineering giant Siemens that the two companies say “will benefit industrial customers in the foundry, aerospace, automotive, energy and other markets”.

Siemens’ Digital Enterprise Portfolio of software and automation technology including MindSphere are fully implemented on the all-new S-Max Pro sand printer, which is said to be capable of achieving print speeds of up to 135 l/h (18 s/layer).

The S-Max Pro was launched at the 2019 GIFA International Foundry Trade Fair last week. [Read more…] about Siemens partners with ExOne for industrial 3D printing and Industry 4.0 initiatives

Filed Under: Manufacturing, News Tagged With: customers, data, digital, exone, foundry, industrial, integrate, machine, manufacturing, mindsphere, partnership, printer, printing, pro, s-max, siemens, software, technology

Nokia partners on wireless digitalisation infrastructure for ports and terminals

July 3, 2019 by Anna

Kalmar, part of Cargotec, a pioneer in terminal automation and energy-efficient cargo handling, and Ukkoverkot, leading private LTE network provider, have signed a two-year co-operation agreement with Nokia to design, build and operate a private LTE network.

Nokia brings the digital automation platform that is well suited for mobile machinery and industrial Internet of Things.

A test network reflecting an actual terminal environment will be built for research and development purposes.

[Read more…] about Nokia partners on wireless digitalisation infrastructure for ports and terminals

Filed Under: Infrastructure, News, Transportation Tagged With: applications, automation, brings, business, connectivity, critical, customers, digital, enabling, environment, industrial, kalmar, latency, low, lte, network, networks, nokia, platform, ports, private, real-time, reliable, remote, terminals, test, ukkoverkot, wireless

HP opens 3D printing and digital manufacturing centre of excellence in Spain

July 2, 2019 by Anna

HP has opened a new 3D printing and digital manufacturing centre of excellence in Barcelona, Spain – one of the world’s largest and most advanced research and development facilities for those technologies.

The new centre brings together hundreds of the world’s leading additive manufacturing experts in more than 150,000 square feet of space.

The 3+ acre facility at HP’s Barcelona campus is dedicated to the development of HP’s industrial 3D printing portfolio and provides a large-scale factory environment to collaborate with customers and partners on digital manufacturing technologies.

[Read more…] about HP opens 3D printing and digital manufacturing centre of excellence in Spain

Filed Under: Industry, Manufacturing, News Tagged With: 3d printing, barcelona, centre, company, customers, design, development, digital, digital manufacturing, energy, excellence, facility, goal, hp, industrial, manufacturing, materials, partners, printing, spain, systems

Isorg and Sumitomo Chemical partner to develop organic photodetectors

July 1, 2019 by David Edwards

Isorg, a developer of organic photodetectors and large-area image sensors, and Sumitomo Chemical, a provider of OPD materials production and other fields, have agreed a partnership to develop new OPD products for use as smartphone fingerprint sensors and hybrid organic CMOS image sensors.

This agreement expands the existing collaboration between Sumitomo Chemical and Isorg that began in 2013.

Isorg will license its technology processes to its OEMs, while Sumitomo Chemical will manufacture the dedicated organic semiconductor material, as well as support Isorg in terms of production technology and marketing. [Read more…] about Isorg and Sumitomo Chemical partner to develop organic photodetectors

Filed Under: Industry Tagged With: cameras, chemical, cmos, customers, fingerprint, hybrid, image, isorg, materials, oems, organic, products, sensors, smartphone, sumitomo, technology

ABB and Hewlett Packard Enterprise expand industrial internet partnership

June 18, 2019 by David Edwards

ABB and Hewlett Packard Enterprise have expanded their partnership in the industrial internet space and say they will “bring scalable connectivity to large industrial customers” by integrating ABB Ability Smart Sensor technology with Aruba Wi-Fi and Bluetooth-enabled access points.

ABB and Aruba, a Hewlett Packard Enterprise company, will collaborate to deliver a scalable, high-performance wireless connectivity solution for large industrial customers.

Customers will be able to capture valuable data and insights from their equipment via ABB Ability Smart Sensor technology and access it via a web portal, a cloud interface or a mobile phone application, say the companies. [Read more…] about ABB and Hewlett Packard Enterprise expand industrial internet partnership

Filed Under: Computing, News Tagged With: abb, ability, access, aruba, collaboration, companies, connectivity, customers, data, enterprise, equipment, global, hewlett, hpe, industrial, infrastructure, large, maintenance, packard, partnership, points, secure, sensor, smart, solution, solutions, technology

Taiwanese store employs robot to make and serve tea

June 11, 2019 by Mai Tao

A Taiwanese food and beverage store called Babo Arms is now using a collaborative robot from Universal Robots to make and serve tea.

Universal Robots’ UR5 unit was chosen by Babo Arms to “add a twist of modernity” into their production process.

Babo Arms were searching for an automated device to enhance operations and address the ongoing recruitment issue faced by the food and beverage industry. [Read more…] about Taiwanese store employs robot to make and serve tea

Filed Under: Industrial robots, News Tagged With: arms, babo, babo arms, beverage, business, cobot, collaborative, customers, drinks, employees, food, human, industry, intimacy, maintain, rate, repetitive, robot, robot makes tea, robots, space, staff, store, taiwanese, tasks, tea, time, traditional, universal, Universal Robots, ur, workers

Arrow Electronics, Infineon and Arkessa partner on connectivity for IoT devices

June 6, 2019 by Anna

Arrow Electronics has announced a global agreement with Infineon and Arkessa that will further extend Arrow’s ability to support customers with cellular communications for the Internet of Things (IoT).

Security remains one of the top concerns for organisations for connected devices. Infineon provides the secured hardware controllers based on GSMA’s Embedded Subscriber Identity Module (eSIM) specification that underpin the new service.

Arkessa provides secured mobile data services with the ability to provision and manage IoT devices from the factory into the field.

[Read more…] about Arrow Electronics, Infineon and Arkessa partner on connectivity for IoT devices

Filed Under: News Tagged With: applications, arkessa, arrow, arrow electronics, cellular, cellular communications, connected, connectivity, customers, data, devices, electronics, global, industrial, infineon, iot, security, services

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