Robotics & Automation News

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Pudu Robotics partners with Burroughs to strengthen customer service

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Pudu Robotics, a provider of commercial service robots, and Burroughs, North America’s largest independent services provider of unattended self-service technology, robotic automation systems, payment and transaction automation, and connected IoT technologies, have agreed “a groundbreaking partnership”.

This “landmark collaboration” will redefine customer care for businesses across North America by combining cutting-edge technology with a proven service network. By focusing on reliability, efficiency, and expanded reach, the two companies are paving the way for more innovative and seamless customer experiences.

Pudu Robotics, renowned for its cutting-edge robotics, empowers industries ranging from hospitality and retail to healthcare and manufacturing with user-friendly and efficient service, cleaning, and industrial solutions. [Read more…] about Pudu Robotics partners with Burroughs to strengthen customer service

May Mobility launches autonomous shuttle service at Toyota site

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May Mobility, an autonomous driving technology company, has launch a corporate autonomous vehicle service that will utilize the Toyota-manufactured e-Palette vehicle.

The mobility-as-a-service (MaaS) vehicle platform will be operated in Toyota’s Miyata factory, in Fukuoka, Japan. The full name of the site is the Toyota Motor Kyushu (TMK) Miyata factory.

The service uses a custom version of the e-Palette battery-electric vehicle and will provide an efficient and effective transit option for factory employees and guests. [Read more…] about May Mobility launches autonomous shuttle service at Toyota site

Tech in Table Service: POS Innovations for Restaurants

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The restaurant industry is buzzing with change. Among these advancements, point-of-sale (POS) systems stand out as a major game changer.

No longer just the traditional cash registers of old, today’s POS systems are sophisticated digital platforms that revolutionize how restaurants operate.

With 38 percent of restaurants now integrating both in-store and online ordering capabilities, it’s clear that technology is reshaping the dining landscape. [Read more…] about Tech in Table Service: POS Innovations for Restaurants

Using Technology to Drive Operational Efficiency and Customer-Centric Solutions

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When you’re a business, there are just two things that really matter. The first one is delivering a good service/product to your customers.

You need to give them what they expect, regardless of whether you’re a luxury or budget brand. Sure, your messaging and marketing may manage their expectations, but they’ll evaluate the product/service based on its own merit.

[Read more…] about Using Technology to Drive Operational Efficiency and Customer-Centric Solutions

Streamlining Supply Chain Automation with Integration Platforms

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Supply chain management has evolved in complexity in today’s fast changing technology environment. The need for flawless integration of several systems has grown as businesses try to meet the demand for faster, more effective procedures.

Here is where Integration Platform as a Service (iPaaS) plays a transformative role. iPaaS helps companies to automate their supply chain operations by connecting robotic systems, ERP software, and logistics platforms, thus improving efficiency and lowering operational expenses. [Read more…] about Streamlining Supply Chain Automation with Integration Platforms

How Video AI is Revolutionizing Customer Service and Engagement

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By Veljko Petrović

With new technology, there are new methods of marketing. Once the internet was invented, fax machines were obsolete. In the same manner, the rise of AI has brought a lot of innovation to the world of marketing.

While we can’t call AI a type of marketing technology, it can streamline and improve many marketing processes.

It’s believed that AI can perform a lot of tasks better than humans. This is debatable, but it’s certain that AI completes a lot of tasks faster than we do.

[Read more…] about How Video AI is Revolutionizing Customer Service and Engagement

Robotics: Has the Future Begun?

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Robots are something that humanity cannot even imagine its future without, as they have already become an integral part of our lives. These mechanical assistants are now able to respond to their surroundings in addition to performing operations.

If the topic of robots is somewhat distant for you, robot illustrations by Depositphotos will be useful, because, in fact, the modern world has a variety of robots that you can’t even imagine.

It is important to note that modern robots are high-tech devices which can perform various functions, such as transportation, training, manufacturing, service, and many others. [Read more…] about Robotics: Has the Future Begun?

Should You Use AI-Generated Images for Your Website?

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In the last couple of years, generative artificial intelligence has been making waves. It’s able to create unique content, images, and other media in a way never possible before.

Instead of spending thousands of dollars setting up an elaborate photo shoot, you can now use AI to create beautiful images in a matter of minutes. The question is, though, should you?

If you speak to creative professionals, AI is “borrowing” styles from existing work online. There is a wide debate about whether or not this constitutes copyright infringement or not. [Read more…] about Should You Use AI-Generated Images for Your Website?

Richtech Robotics introduces ‘Scorpion’ service robot

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Richtech Robotics, a Nevada-based provider of AI-driven service robots, has launched Scorpion, its AI-powered, single-arm beverage service robot.

Providing customized drink recommendations based on preferences and mood, Scorpion leverages Nvidia AI technologies to support its cocktail and wine tasting programs.

Additionally, Richtech Robotics signed a distributor agreement with Park 34 Liquor Store, under which the distributor has agreed to sell a minimum of 500 Scorpion units over five years, followed by a minimum of 500 units per year annually. [Read more…] about Richtech Robotics introduces ‘Scorpion’ service robot

Contra Costa Transportation Authority and May Mobility launch autonomous vehicle service in Martinez, California

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Contra Costa Transportation Authority (CCTA) and May Mobility, an autonomous driving technology company, have launched Presto, a shared autonomous vehicle service for the general public in Martinez, California and Contra Costa Regional Medical Center (County Hospital) patients.

A goal of the service is to improve access to healthcare in the area by providing another reliable and convenient mode of transportation.

The free service will run Monday through Friday, first offering County Hospital patients rides from 2pm to 6pm and then opening to the general public from 6pm to 10pm. [Read more…] about Contra Costa Transportation Authority and May Mobility launch autonomous vehicle service in Martinez, California