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Essential Types of Contact Center Automations

August 11, 2022 by David Edwards Leave a Comment

Why should you do something manually when it can be automated? What do you get out of wasting your time doing something that software or AI can?

Yet, still many call centers don’t ignore automation like it’s just fluff. What actually ends up being fluff is their revenue, employee productivity, and customer conversion. Here is why! [Read more…] about Essential Types of Contact Center Automations

Filed Under: Business Tagged With: agent, automated, call, center, customer, routing, time

5 Best Time Tracking Apps to Automate Your Remote Workspace

August 8, 2022 by David Edwards Leave a Comment

A PwC study found that AI will potentially contribute about $15.7 trillion to the global economy by 2030. Another survey by Accenture reported that 84 percent of C-suite executives admitted that leveraging AI is key to achieving their objectives.

These reports show how companies are embracing AI automation to transform how they do business. AI has also impacted many aspects of our lives, from resume building to employee monitoring and more. It has driven significant change and continues to boost living quality.

Time tracking is another area where AI is making a significant impact. AI-driven time trackers are improving employee satisfaction and performance and saving costs for employers, especially in remote workplaces. [Read more…] about 5 Best Time Tracking Apps to Automate Your Remote Workspace

Filed Under: Business Tagged With: ai, apps, clockify, features, time, timely, timesheet killer, tracking, traqq

Small-batch medical shop triples production with robotics

July 27, 2022 by David Edwards Leave a Comment

Figuring out how to meet rising production demand can be deceptive. On the surface, it’s a simple math problem. If you have one machine on the floor and it makes eight parts per day, and you need to produce 16 parts per day, just add another machine, right?

Meeting demand in a consistent, cost-effective manner is a bit more complicated. Sometimes, it takes a little more due diligence to uncover the best way to increase throughput or meet rising demand.

The operations group at Ultradent Products, a leading developer and manufacturer of high- tech dental materials and devices, faced such a problem. In 2017, the company sought to increase production of its industry-leading Valo curing light, used by dental clinicians to cure dental composites, sealants, and various other chemistries. [Read more…] about Small-batch medical shop triples production with robotics

Filed Under: Features, Manufacturing Tagged With: automation, cell, company, curing, demand, light, machine, machining, methods, operations, production, rising, robodrill, time, ultradent, umpleby

How 3D Printing is Revolutionizing Dentistry

July 14, 2022 by David Edwards Leave a Comment

It is only fair to say that dentistry has evolved since it was introduced. Incorporating technology fuels this evolution into branches of medical sciences like dentistry.

We know technology and the application of science towards making life easier. Thus, incorporating technology into dentistry has made life in this field more accessible and faster while pushing the field to evolve constantly.

The change that technology brings to a field does not stop as it always looks for ways to optimize the previous solutions it has proffered to develop a better and more effective solution. [Read more…] about How 3D Printing is Revolutionizing Dentistry

Filed Under: Health Tagged With: accurate, dental, dentist, dentistry, dentists, experience, faster, field, health, image, methods, oral, patient, printing, products, services, technology, time, traditional

Factors to consider when choosing the pricing model in the IT business

June 20, 2022 by David Edwards Leave a Comment

In the development of websites and other IT products, it is important to immediately choose the form of pricing and the type of interaction with contractors that meets the needs of the project.

For example, Agile, due to its flexibility, is suitable for startups, and a dedicated IT team, which takes into account the salary of employees and administrative costs in the price, is suitable for large companies.

In this article, we will consider the most popular pricing models. You will understand their advantages and disadvantages, as well as determine which model will be suitable for your field of activity. [Read more…] about Factors to consider when choosing the pricing model in the IT business

Filed Under: Computing Tagged With: account, agile, company, customer, dedicated, fixed, method, model, price, pricing, product, project, projects, suitable, team, time, TM, work

Mitsubishi and Realtime Robotics speed up implementation time for industrial robots

June 18, 2022 by Mai Tao Leave a Comment

Realtime Robotics, a developer of autonomous motion planning for industrial robots, is collaborating with Mitsubishi Electric Automation, to speed up the programming and control of industrial robots with innovative motion control and collision avoidance software.

The two companies demonstrated the combination of Realtime Robotics RapidPlan robot programming and motion control software with Mitsubishi Electric’s industrial robots in a demo cell in Mitsubishi Electric Automation’s booth at the recent Automate Show 2022.

In the demo, two robots (RV-7FRL and RV-8CRL) simulated moving to various points of interest on the workpiece, while the ASSISTA collaborative robot moved to inspect various points of interest. [Read more…] about Mitsubishi and Realtime Robotics speed up implementation time for industrial robots

Filed Under: Industrial robots, News Tagged With: automate, control, demo, electric, industrial, interest, manufacturers, mitsubishi, motion, points, programming, realtime, robotics, robots, rv, software, speed, time

Ericsson, TIM and Comau test the ‘factory of the future’

June 17, 2022 by Mark Allinson Leave a Comment

Ericsson, TIM and Comau say they are testing the “factory of the future” through something called “5G network slicing”.

The three companies have joined forces to develop, on an experimental basis, innovative solutions for Industry 4.0 and smart manufacturing by leveraging the potential of the 5G network. This initiative is part of the EU-funded 5Growth project.

Thanks to TIM and Ericsson’s deployment of a 5G network at Comau’s headquarters in Turin (Italy), three new applications have been launched to demonstrate the advantages of the new technology, and in particular those arising from the slicing functionality of the network, within an industrial environment. [Read more…] about Ericsson, TIM and Comau test the ‘factory of the future’

Filed Under: Features, Infrastructure Tagged With: case, comau, data, development, digital, ericsson, growth, industrial, industry, innovative, network, production, project, requirements, resources, services, solutions, support, tim, time

Kawasaki Robotics teams up with Realtime Robotics to develop robot motion planning

June 13, 2022 by Mai Tao Leave a Comment

Kawasaki Robotics, a manufacturer of industrial robots and automation systems, has teamed up Realtime Robotics, a developer of autonomous motion planning for industrial robots, to automate the programming, implementation and control of its industrial robots.

Realtime Robotics and Kawasaki have partnered on several projects, including helping a major automotive manufacturer improve the speed of programming by 70 percent.

This manufacturer reduced the pre-production engineering commissioning process through the use of automatic, collision-free motion planning technology; technology that in the future will enable the time-consuming physical validation of robot paths to be eliminated altogether. [Read more…] about Kawasaki Robotics teams up with Realtime Robotics to develop robot motion planning

Filed Under: Industrial robots, News Tagged With: advanced, kawasaki, manufacturer, motion, planning, programming, rapidplan, realtime, robot, robotics, robots, software, time

LG showcases new customer service robot

June 12, 2022 by David Edwards Leave a Comment

LG Business Solutions USA has introduced the company’s first multi-purpose customer service robot, the LG CLOi GuideBot, which is designed to provide wayfinding, enhanced security, powerful advertising opportunities and valuable data on interaction times and usage.

The robot’s friendly digital face, responsive voice activation and two large touch screens are designed to revolutionize the customer experience virtually everywhere from museums and convention centers to movie theaters and hotels.

The LG CLOi GuideBot made its official debut at InfoComm 2022 in the Las Vegas Convention Center, alongside the LG CLOi ServeBot, an autonomous indoor delivery robot to carry and deliver food, goods and supplies. [Read more…] about LG showcases new customer service robot

Filed Under: News, Service robots Tagged With: cloi, guidebot, lg, robot, security, time

GXO unveils DroneDog and Aerial Drone System from Asylon for security applications

June 12, 2022 by David Edwards Leave a Comment

GXO Logistics, which says it is the world’s largest pure-play contract logistics provider, has deployed advanced air and ground security robotics at one of its major distribution centers in Clayton, Indiana, and plans to significantly increase deployment of automated security systems across other sites within the next year.

This would be the largest air and ground security robotics fleet in the world.

The DroneDog and DroneSentry duo, integrated with the DroneCore security platform from Asylon, are security technologies of the future, providing high-quality data and onsite activity updates that can detect potential issues in real time and simultaneously report them to the security team. Click here to see the DroneDog in action. [Read more…] about GXO unveils DroneDog and Aerial Drone System from Asylon for security applications

Filed Under: Logistics, News Tagged With: air, asylon, dronedog, ground, gxo, members, real, robotics, security, system, team, technology, time

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Latest news

  • 5 Ways Fixed Asset Tracking Software Improves Asset Management
  • Why Streamlining Your Business with Automation Could Change the Game
  • Why is Biopharma So Crucial for Our Future?
  • 5 Benefits of Using 3D Interior Design Models
  • How Packing Machines are Making Their Way into Garden Shops
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  • Essential Types of Contact Center Automations
  • Acieta unveils new collaborative robotic system for welding
  • Amazon to acquire iRobot for $1.7 billion

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