Market trends and business perspectives
Why should you do something manually when it can be automated? What do you get out of wasting your time doing something that software or AI can?
Yet, still many call centers don’t ignore automation like it’s just fluff. What actually ends up being fluff is their revenue, employee productivity, and customer conversion. Here is why! [Read more…] about Essential Types of Contact Center Automations
What do burger flippers, call center workers, and many car wash workers have in common?
Over the past decade, a vast majority of their jobs have been taken over by robots. In fact, the more repetitive, routine, and simple a task is, the more susceptible that job is to takeover by an automated device.
Whether you call a machine that makes fast-food items on order at a rapid pace a robot or an automated food preparation device doesn’t matter. [Read more…] about How to Land a Robot-Proof Job
Toyota Ventures has launched its third global “call for innovation” to search for early-stage companies that can help make the factory of the future a reality sooner.
In partnership with Toyota’s Manufacturing Project Innovation Center and Toyota Research Institute (TRI), the 2022 call focuses on finding scalable solutions to modernize manufacturing and advance sustainable production.
Through May 31, 2022, qualified entrepreneurs are invited to apply to the call for an opportunity to receive between $500,000 and $2 million in venture capital funding from Toyota Ventures. [Read more…] about Toyota Ventures invites innovative ideas for the ‘Factory of the Future’
Call of Duty: Black Ops Cold War is one of many great additions to the popular COD franchise, specifically the Call of Duty: Black Ops franchise to be more exact.
There have been many Black Ops games over the years in the COD series, and it must be said that this is one of the best ones to date.
This article will tackle many strategies to win your battles in Cold War, however, you can always choose the faster way. The only real reason for any player to not use hacks is that anti-cheat will catch up to them and ban them sooner or later. [Read more…] about Call of Duty: Black Ops Cold War – What are the best perks for your loadout?
Toyota AI Ventures, Toyota’s early-stage venture capital fund, has decided to invest in YPC Technologies, a robotic kitchen startup based in Montreal, Canada.
The funding follows YPC Technologies’ participation in the 2020 Toyota AI Ventures “call for innovation” focused on smart, connected cities that launched earlier this year in partnership with Toyota Research Institute – Advanced Development (TRI-AD) and Toyota Research Institute (TRI).
Toyota AI Ventures views cities as a platform for innovation, and this year’s global call for innovation focused on attracting and investing in early-stage startups that are building solutions for smart and connected cities in the areas of artificial intelligence, robotics, autonomy, mobility, cloud, or data. [Read more…] about Toyota venture fund invests in robotic kitchen startup
Five robotic technology experiments have moved into the final phase of a competition run by Esmera, the European Union-funded project set up to develop innovative technologies.
The five entrants are:
They have all been selected to move into the second phase of Esmera, which is an abbreviation of European SMEs Robotic Applications. [Read more…] about Five robotic technology innovations move to final phase of Esmera competition
1. Use call tracking
Not all of your conversions are non-calls. In other words, you get online purchases if you’re an e-commerce store, but you also get phone-in orders, right?
A lot of the customers do in fact call. And so if you’re not tracking your calls, you don’t truly understand how you’re receiving those calls and therefore, you can’t increase your efforts in those areas to generate more calls.
For example, we generate thousands of leads a month here and about 40 per cent are calls, in many cases. On the low months, it’s 20 per cent. [Read more…] about Why You Should Use Call Tracking for Your Conversion Optimization Strategy
From forecasts to spam filters, artificial intelligence has long been used to help companies across industries. Within recent years, it’s begun to play a key role in a major business area: customer service.
Though it’s widely seen as a human-led sector, this form of tech could simplify a number of B2C tasks, likely boosting overall client experience as a result. In turn, this may very well improve brand reputation as well as profit turnover.
Let’s explore the main ways in which AI stands to enhance customer service within a business. [Read more…] about How AI Could Boost Business Customer Service
In the context of the European robotics project Esmera, 12 experiments have now started to solve industry challenges by developing new robotics solutions.
The Esmera consortium has chosen the best twelve experiments from 32 proposals that were handed in during the first Open Call in 2018.
The solution design by the experiments will be carried out in two competitive phases.
[Read more…] about Challengers in Esmera robotics competition in line to receive €200k eachAn EU-backed project called the European SMEs Robotic Applications, or Esmera, has launched a competition to find solutions to industrial end-user challenges.
Esmera says it is looking for real-life problems in which providers would like to introduce a robotics solution.
Eight of these challenges will be included in an open call in September 2019, to which SMEs all over Europe will apply to solve them. [Read more…] about Esmera launches new robotics competition – each winner to receive more than €200,000
