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Five robotic technology innovations move to final phase of Esmera competition

April 21, 2020 by David Edwards Leave a Comment

Five robotic technology experiments have moved into the final phase of a competition run by Esmera, the European Union-funded project set up to develop innovative technologies.

The five entrants are:

Nix;
Minotaur-R (energy sector);
Reflect;
Wire Cobots (manufacturing); and
Cobolleague (construction).

They have all been selected to move into the second phase of Esmera, which is an abbreviation of European SMEs Robotic Applications. [Read more…] about Five robotic technology innovations move to final phase of Esmera competition

Why You Should Use Call Tracking for Your Conversion Optimization Strategy

April 6, 2020 by Polly Leave a Comment

1. Use call tracking

Not all of your conversions are non-calls. In other words, you get online purchases if you’re an e-commerce store, but you also get phone-in orders, right?

A lot of the customers do in fact call. And so if you’re not tracking your calls, you don’t truly understand how you’re receiving those calls and therefore, you can’t increase your efforts in those areas to generate more calls.

For example, we generate thousands of leads a month here and about 40 per cent are calls, in many cases. On the low months, it’s 20 per cent. [Read more…] about Why You Should Use Call Tracking for Your Conversion Optimization Strategy

How AI Could Boost Business Customer Service

July 5, 2019 by Liv

From forecasts to spam filters, artificial intelligence has long been used to help companies across industries. Within recent years, it’s begun to play a key role in a major business area: customer service.

Though it’s widely seen as a human-led sector, this form of tech could simplify a number of B2C tasks, likely boosting overall client experience as a result. In turn, this may very well improve brand reputation as well as profit turnover.

Let’s explore the main ways in which AI stands to enhance customer service within a business. [Read more…] about How AI Could Boost Business Customer Service

Challengers in Esmera robotics competition in line to receive €200k each

May 15, 2019 by David Edwards

In the context of the European robotics project Esmera, 12 experiments have now started to solve industry challenges by developing new robotics solutions.

The Esmera consortium has chosen the best twelve experiments from 32 proposals that were handed in during the first Open Call in 2018.

The solution design by the experiments will be carried out in two competitive phases.

[Read more…]

Esmera launches new robotics competition – each winner to receive more than €200,000

April 18, 2019 by David Edwards

An EU-backed project called the European SMEs Robotic Applications, or Esmera, has launched a competition to find solutions to industrial end-user challenges.

Esmera says it is looking for real-life problems in which providers would like to introduce a robotics solution.

Eight of these challenges will be included in an open call in September 2019, to which SMEs all over Europe will apply to solve them. [Read more…] about Esmera launches new robotics competition – each winner to receive more than €200,000