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ProCom to launch new controller at EMO event

ProCom is planning to officially launch its new CNC machine controller at the forthcoming EMO event, scheduled to be held from September 16th to 21st, 2019, in Hannover, Germany.

ProCom says the CNC300PRO is its most powerful controller in the CNC300 product range, an is designed for maximum speed and precise laser cutting.

The new, ultra-modern IPC can be scaled as needed in terms of memory and processor performance, offering the best possible configuration for any application. [Read more…] about ProCom to launch new controller at EMO event

How AI Could Boost Business Customer Service

From forecasts to spam filters, artificial intelligence has long been used to help companies across industries. Within recent years, it’s begun to play a key role in a major business area: customer service.

Though it’s widely seen as a human-led sector, this form of tech could simplify a number of B2C tasks, likely boosting overall client experience as a result. In turn, this may very well improve brand reputation as well as profit turnover.

Let’s explore the main ways in which AI stands to enhance customer service within a business. [Read more…] about How AI Could Boost Business Customer Service

Locus Robotics and Manhattan team up for retail and 3PL customers

Locus Robotics, a leader in autonomous mobile robots (AMR) for fulfilment warehouses, has announced a strategic integration partnership with Manhattan Associates, a supply chain and omnichannel solutions provider.

The partnership makes Manhattan a licensed reseller of Locus’s autonomous, multi-robot solution for warehouse fulfillment and will facilitate the development of integration tools to improve productivity and efficiency for shared retail and third-party logistics (3PL) customers.

“The sustained massive growth in e-commerce has left the supply chain industry at a turning point. Retailers and 3PLs are seeking autonomous mobile robots to solve their productivity, efficiency and labour challenges,” said Rick Faulk, CEO of Locus Robotics.

DB Schenker opens first low-carbon distribution terminal in Norway

Global logistics service provider DB Schenker is opening its first low-carbon city distribution centre in Oslo, the new Oslo City Hub.

The centrally-located new terminal will reduce CO2 emissions of city goods distribution by 80%, using electric cars and e-bikes.

Oslo City Hub is part of Electric City, the Oslo district’s focus on activities associated with its status as European Green Capital 2019.

Magna celebrates growing footprint in China with two grand opening events

Magna held two grand opening ceremonies last month in China, for new factories in Changsha and Shanghai.

The new plant in Changsha, a joint venture with GAC subsidiary GAC Component Co., Ltd. (GAC Component), began production of composite liftgates for a global automaker’s crossover vehicle in late 2018.

Last month, Magna’s plant in Shanghai started production on active aerodynamic grille shutters for an American brand producing multiple vehicle platforms for the China market.

[Read more…]