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VoIP Phone Systems: Automation in the World of Communication

January 7, 2023 by Mark Allinson Leave a Comment

Automation is often a driver of efficiency. That is certainly the case, when it comes to communication systems, such as the ones led by VoIP. It has changed the way customers are taken care of when they call in, but also how a company can adapt itself better to their needs. Here is an overview on automation inside VoIP phone systems.  [Read more…] about VoIP Phone Systems: Automation in the World of Communication

Filed Under: Business Tagged With: answer, automation, best, better, call, calls, communication, company, customer, customers, direct, efficient, employee, enables, happen, incoming, long, machine, order, people, phone, products, provide, respond, response, sales, service, services, system, systems, time, voip, wait

Yaskawa Motoman has sold 500,000 industrial robots

March 30, 2021 by Mai Tao Leave a Comment

Yaskawa Motoman, one of the world’s largest industrial automation companies, has sold 500,000 industrial robots.

The company says cumulative shipments of Motoman Yaskawa’s industrial robots reach 500,000 units last month – February 2021.

Yaskawa has attracted a wide range of customers worldwide since its first all-electric industrial robot in Japan Motoman-L10 was shipped in 1977. [Read more…] about Yaskawa Motoman has sold 500,000 industrial robots

Filed Under: Industrial robots, News Tagged With: addition, advantage, application, applications, automation, automobile, commercialized, company, degree, freedom, human, industrial, industry, market, motoman, motors, order, products, range, respond, robot, robots, sold, technology, welding, work, yaskawa, years

Cheetah Mobile introduces new robots for trade shows

December 1, 2020 by Mai Tao Leave a Comment

Cheetah Mobile has introduced three new robots for trade shows – GreetBot, EngageBot and FanBot. The company says the robots will “elevate virtual and in-person event experience, offering Covid-safe solutions”. (See video below.)

Cheetah Mobile says it has launched its exhibition solutions in response to “the shifting environment in the events and trade show industry due to Covid-19”.

Implemented together, these robots help event planners and exhibitors provide contactless check-in, event information and venue layout guidance for in-person attendees or for those online. [Read more…] about Cheetah Mobile introduces new robots for trade shows

Filed Under: News, Service robots Tagged With: ai, attendees, cheetah, engagebot, event, events, exhibition, fanbot, greetbot, in-person, mobile, online, Orionstar, participants, provide, respond, robots, technology, trade, venue, virtual

How AI Could Boost Business Customer Service

July 5, 2019 by Liv

From forecasts to spam filters, artificial intelligence has long been used to help companies across industries. Within recent years, it’s begun to play a key role in a major business area: customer service. 

Though it’s widely seen as a human-led sector, this form of tech could simplify a number of B2C tasks, likely boosting overall client experience as a result. In turn, this may very well improve brand reputation as well as profit turnover.

Let’s explore the main ways in which AI stands to enhance customer service within a business. [Read more…] about How AI Could Boost Business Customer Service

Filed Under: Features, Promoted Tagged With: achieve, ai, artificial intelligence, business, call, client, company, cost, costs, customer, customers, data, engagement, future, goals, key, language, long, money, offers, paying, products, profit, queries, respond, service, staff, systems, tech, today

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Latest articles

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  • Ascento rolls out latest security patrolling robot with new $4.3 million funding round
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  • Brain Corp launches ‘Site Maps’ to advance automated robotic operations and fleet management
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Latest news

  • US politicians move to prevent robots from being given weapons
  • DHL bolsters its US network with $74 million Cincinnati/Northern Kentucky investment
  • Ascento rolls out latest security patrolling robot with new $4.3 million funding round
  • Otto Group teams up with Boston Dynamics
  • Brain Corp launches ‘Site Maps’ to advance automated robotic operations and fleet management
  • New RoboDK software ‘simplifies robot programming by demonstration’
  • North America industrial robot orders drop for second quarter
  • German Bionic debuts wearable ‘Power Suit’ for healthcare workers in North America
  • Drones and the Future of Travel: What’s Next for Airline easyJet?
  • Orbital Welding and its Advantages

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