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Robots in retail: Delivering the goods in 2022

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By Ritukar Vijay, CEO at Ottonomy

Retailers are feeling the heat from rising labor costs, and are increasingly looking to automated solutions to keep worker costs down.

According to a February 28, 2022 story in The Wall Street Journal, US retailers spent 4 percent more cash on labor costs in the fourth quarter of 2021, compared to the same period in 2020.

Big box brands like Target, Costco, and Walmart are all raising wages above beyond the $15 minimum wage level to secure the staffing they need to stay competitive. For retailers, restaurants, and other consumer-facing businesses, the wage growth issue stems from a burgeoning problem – not enough workers. [Read more…] about Robots in retail: Delivering the goods in 2022

South Korea AutoStore integrator Asetec joins the RightHand Robotics partner integrator network

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RightHand Robotics, a provider of autonomous robotic picking solutions for order fulfillment, and Asetec, a logistics automation ICT company, have partnered for future robotic logistics center integration projects in South Korea.

As an AutoStore integrator, Asetec will combine the world’s leading robotic storage system and other matched technologies with RightHand Robotics’ award-winning RightPick item-handling solution to expand its offerings with a diversified range of automation.

Founded in 1996, Asetec is a turnkey integrator for logistics centers, providing customers with consulting and engineering, automation design and construction, and AI software solutions (WMS/TMS/OMS/WCS). [Read more…] about South Korea AutoStore integrator Asetec joins the RightHand Robotics partner integrator network

Sweden’s largest pharmacy chain partners with GreyOrange to increase warehouse automation

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Apotek Hjärtat, Sweden’s largest pharmacy chain, has signed a new partnership with GreyOrange to develop automation solutions for its new 20,000 square meter e-commerce warehouse that will open in September in Norrköping.

Through the partnership, Apotek Hjärtat will take the next step in automating its logistics. The warehouse that supplies pharmacies with goods is already largely automated, but the new collaboration gives Apotek Hjärtat the conditions to continue to improve customer experience through faster and smoother deliveries.

Eric Lundberg, CEO of Apotek Hjärtat, says: “Through the collaboration, we continue to automate our logistics flows and thereby lay the foundation for the next generation of e-commerce offering. [Read more…] about Sweden’s largest pharmacy chain partners with GreyOrange to increase warehouse automation

Eyewear retailer brings in robot from Osaro to keep up with e-commerce orders

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Osaro, a developer of advanced robotics for e-commerce, has partnered with Zenni, an online eyewear retailer, to automate the “last meter” of Zenni’s fulfillment center in Novato, California.

Three Osaro Robotic Bagging Systems will take on the responsibility of readying eyewear orders for shipment to US customers.

The implementation is also an industry first. This is the first time a robot will be assigned the responsibility of working with an automated mechanical bagging system to ensure a customer’s unique order is placed into the correct bag for shipment. [Read more…] about Eyewear retailer brings in robot from Osaro to keep up with e-commerce orders

Universal Robots launches all-new 20 kg industrial collaborative robot

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Universal Robots, the Danish manufacturer of collaborative robots (cobots), is to add a new 20 kg cobot to its product range.

Called the UR20, the cobot boasts an all-new design based on Universal Robots’ experience in highly refined engineering and is the latest addition to the company’s strong portfolio of cobots.

The UR20 is the best demonstration yet of Universal Robots’ unrivalled innovation in the cobot space, featuring an entirely new joint design that will allow for even faster cycle times as well as the ability to handle heavier loads. [Read more…] about Universal Robots launches all-new 20 kg industrial collaborative robot

Is Robotic Process Automation Beneficial to the Telecom Sector?

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The adoption and utilization of various telecom are on the rise, primarily driven by cutting-edge computing, 5G technology, and the Internet of Things.

While the increase in demand presents perfect opportunities for telecom service providers to generate revenue, it comes with substantial challenges burdening telecom players.

With more users sending large chunks of data from different networks, service providers have realized that handling even basic functions, such as order fulfillment and customer support, is becoming increasingly challenging. [Read more…] about Is Robotic Process Automation Beneficial to the Telecom Sector?

What are the benefits of using an enterprise resource planning (ERP) software?

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ERP systems are designed to help businesses manage their core processes more effectively. By integrating all of your business data into a single system, you can get a real-time view of your operations and make informed decisions that drive growth.

There are many different types of ERP software on the market, each with its own unique features and benefits. There are specific ERPs for electronics industry, food industry, textile industry and so on. But how can an ERP benefit your industry specifically? Let’s take a look. [Read more…] about What are the benefits of using an enterprise resource planning (ERP) software?

How are Banking and Finance Firms Leveraging Robotic Process Automation?

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With banking and financial transactions going digital, the preservation of banking and financial firms are tremendous to primarily, boost productivity and secondly, cut the operational cost.

With this rising demand, banks and financial firms are actively implementing Robotic Process Automation or RPA. The RPA plays an active role in automating the business processes that were previously done manually.

This automation is extremely important especially to function in a competitive market. Also, the return on investment in RPA is also extremely high. RPA in banking and financial firms mostly work by combining both robots and artificial intelligence to augment human operations. [Read more…] about How are Banking and Finance Firms Leveraging Robotic Process Automation?

How Does Artificial Intelligence Work in a Chatbot?

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On any reputable website, one will find a chatbot to help the users. While interacting with the chatbot, the user engages themselves with a simulated human conversation instead of talking to a real human being.

A chatbot is a computer program or software that has the power to simulate human conversation both textual and voice conversation. The use of chatbots is extremely prevalent, especially in B2C and BCB websites.

Chatbot assistants on the website have many benefits like it reduces overhead costs of the company and providing support to the staff to handle the customer care service in a better way. [Read more…] about How Does Artificial Intelligence Work in a Chatbot?