delivery

Miso Robotics, a robotics and automation startup specializing in the foodservice industry, is partnering with Lancer Worldwide, a beverage dispenser manufacturer which works with the world’s top food and beverage brands, to build “an intelligence-backed, automated beverage dispenser that will bring enhanced functionality for a future-focused commercial kitchen”, according to the companies.

At a time when the quick-service restaurant (QSR) industry is facing record labor shortages, operators are looking for ways to streamline operations, cut costs and implement solutions that drive a better and faster customer service experience. The pandemic drastically shifted the paradigm, creating new models for operator revenue streams that relied on drive-thru, takeout and delivery more so than ever before.

While 60 to 70 percent of certain QSR sales came from the drive-thru lane pre-pandemic, as Covid spread, major QSRs experienced a jump as high as 90 percent.1 Yet, the new delivery and drive-thru model have made the always-critical need of speed and efficiency an even bigger challenge as volume increases and staff decreases have added minutes to the clock for order completion. Because of this, total average drive-thru times slowed down by 29.8 seconds last year. [Read more…] about Miso Robotics partners with Lancer Worldwide to launch automated beverage dispenser