Robotics & Automation News

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Ambi Robotics and OSM partner to automate parcel sortation systems

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Ambi Robotics, a provider of AI-powered robotic solutions for parcel sorting operations, has agreed a commercial partnership with OSM Worldwide, a global parcel and logistics services company.

Under the partnership, Ambi Robotics will deploy its flagship AmbiSort A-Series system to OSM Worldwide’s warehouse locations in Atlanta, Chicago, and Las Vegas in a minimum four-year Robots-as-a-Service (RaaS) agreement.

The AmbiSort A-Series system helps global shippers like OSM Worldwide accelerate parcel sortation to last-mile delivery providers while enabling ecommerce customers to benefit from cost-savings, order accuracy, and predictable performance. [Read more…] about Ambi Robotics and OSM partner to automate parcel sortation systems

How Will AI Shape the Future of VOIP?

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Artificial Intelligence (AI) has already started transforming a wide range of industries, and Voice over Internet Protocol (VoIP) is no exception.

As a technology that allows voice and data communication over the internet, VoIP has changed the way businesses and individuals communicate.

Now, with AI, VoIP is set to become even more powerful, efficient, and innovative. In this article, we’ll explore how AI will shape the future of VoIP companies. [Read more…] about How Will AI Shape the Future of VOIP?

Deloitte unveils ‘first-of-its-kind’ smart factory and warehouse in Canada

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Deloitte Canada has opened what it says is a first-of-its-kind facility showcasing an interconnected ecosystem of more than 20 cutting-edge solutions and technologies and intent on transforming manufacturing and warehousing through digital transformation.

The facility has been named The Smart Factory @ Montreal.

Anthony Viel, CEO of Deloitte Canada, says: “As Canada’s largest professional services firm, we care about the future of the country. [Read more…] about Deloitte unveils ‘first-of-its-kind’ smart factory and warehouse in Canada

DHL opens its largest fully automated robotic fulfillment center in Germany

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DHL Supply Chain, the contract logistics specialist of Deutsche Post DHL Group, is now operating a fully-automated robot picking system at a logistics center in the Lower Saxon municipality of Staufenberg for an important long-time customer, Peek & Cloppenburg, an international chain of department stores from Germany.

The system, AutoStore, is made by robot specialist Element Logic and covers 6,000 square meters, making it one of the largest fully-automated storage and order fulfillment systems in Germany.

It’s located in one of the five halls at the location, each of which offers 10,000 square meters of space and 50 loading bays. DHL Supply Chain operates this massive logistics center for a range of customers. [Read more…] about DHL opens its largest fully automated robotic fulfillment center in Germany

Brain Corp partners with Google Cloud to introduce analytics solution for retailers

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Brain Corp, an artificial intelligence company creating technologies in robotics, is partnering with Google Cloud to launch “BrainOS Inventory Insights”, a new and proprietary solution able to deliver next generation in-store inventory analytics to retailers. 

Brain Corp, which already powers the largest global fleet of autonomous robots in public spaces and the world’s largest fleet of robotic inventory scanners, will now offer retail customers “a true end-to-end solution” for analyzing the inventory data collected by its BrainOS powered inventory scanning robots.

Using BrainOS Inventory Insights, retailers will be able to quickly identify out-of-stock and low stock events, assess product details such as where an item is (product location), if it’s in the correct location (planogram compliance) and ensure it’s priced correctly (​​price tag compliance). [Read more…] about Brain Corp partners with Google Cloud to introduce analytics solution for retailers

How artificial intelligence will impact customer service: 5 Benefits AI has to offer

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When we think of customer service, what usually comes to mind are polite and helpful people. But what if technology could do that job? Welcome to the era of artificial intelligence and its impact on customer service.

The progression of artificial intelligence offers the potential for major improvements in customer service for businesses worldwide. It can be applied to various elements of customer support operations such as automated communication, problem resolution, and personalization.

Through implementing technology such as AI-powered call intelligence into existing systems, organizations have seen a rise in efficiency and customer satisfaction. [Read more…] about How artificial intelligence will impact customer service: 5 Benefits AI has to offer

Why it’s Time to Bring Automation Tools in to Assist Your Work Communication and Revenue Streams

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Automation tools and software have moved on hugely over the last year. Whereas, until recently, they’d been generally viewed warily as elements that could depersonalize a business’s processes and create a disconnect with clients, now, they’re smart, intuitive, AI-enriched solutions that can be used to enhance every aspect of the customer experience and boost revenue.

On top of this, the latest array of automation tools can help your workforce communicate better, both within teams, departments, and enterprise-wide, upping productivity and helping your business to run as slickly and cost-effectively as possible.

The coming year is the perfect time to bring automation tools on board your organization – you may be surprised by the positive impact they’ll have on your systems, workflow, and – crucially – your business’s bottom line. [Read more…] about Why it’s Time to Bring Automation Tools in to Assist Your Work Communication and Revenue Streams

VoIP Phone Systems: Automation in the World of Communication

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Automation is often a driver of efficiency. That is certainly the case, when it comes to communication systems, such as the ones led by VoIP. It has changed the way customers are taken care of when they call in, but also how a company can adapt itself better to their needs. Here is an overview on automation inside VoIP phone systems.  [Read more…] about VoIP Phone Systems: Automation in the World of Communication

4 Ways Marketing Can Use Automated Systems for Better Success

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Autonomous systems and software rightfully enjoy more demand in various spheres, including marketing. In an era of digital growth, companies must adapt to new realities and follow their customers’ needs.

Often referred to as “marketing automation,” this software helps marketers achieve many key business goals, such as boosting website traffic, increasing conversion rates, and generating more leads. But let us dive into detail. [Read more…] about 4 Ways Marketing Can Use Automated Systems for Better Success

Sentiment Analysis Benefits for Business

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What Are the Sentiment Analysis Benefits for Business?

AI technology is moving forward, and new robust tools are evolving, such as sentiment analysis, real-time data-driven reports, and deep insights into clients’ purchasing power.

Consumer sentiment analysis solutions can provide you with a detailed view of your product popularity, customer satisfaction, and overall brand awareness, as well as changing market trends, whatever industry you are in.

Various social media apps, review platforms, forums, and surveys – opinion mining tools use them all to get valuable info for your growth strategy. [Read more…] about Sentiment Analysis Benefits for Business