Robotics & Automation News

Market trends and business perspectives

crm

Why it’s Time to Bring Automation Tools in to Assist Your Work Communication and Revenue Streams

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Automation tools and software have moved on hugely over the last year. Whereas, until recently, they’d been generally viewed warily as elements that could depersonalize a business’s processes and create a disconnect with clients, now, they’re smart, intuitive, AI-enriched solutions that can be used to enhance every aspect of the customer experience and boost revenue.

On top of this, the latest array of automation tools can help your workforce communicate better, both within teams, departments, and enterprise-wide, upping productivity and helping your business to run as slickly and cost-effectively as possible.

The coming year is the perfect time to bring automation tools on board your organization – you may be surprised by the positive impact they’ll have on your systems, workflow, and – crucially – your business’s bottom line. [Read more…] about Why it’s Time to Bring Automation Tools in to Assist Your Work Communication and Revenue Streams

6 Ways Restaurant Technology is Automating and Optimizing Operations

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With the increase in competition and advancement in restaurant technology, businesses have to automate their operations to meet the ever-changing customer demands.

Restaurant technology speeds up processes, optimizes operations, increases customer satisfaction, and provides a cost-effective way to run the organization.

Read on for six ways restaurant technology is automating and optimizing operations. [Read more…] about 6 Ways Restaurant Technology is Automating and Optimizing Operations

The Top 3 Email Integrations You Should Make Use Of

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If you’re a business and are looking to automate some of your processes for better efficiency, you should definitely consider integrations. Used within your CRM, e-commerce and billing integration systems, they’re a surefire way to improve your e-mail strategy. Here’s why.

It makes use of all your client data in a meaningful way for highly personalised emails and segmentation.

It saves you from jumping around loads of apps and boosts open rate. [Read more…] about The Top 3 Email Integrations You Should Make Use Of

Which CRM is the Most Appropriate for Small Business?

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In the era of total humanization of business, it is hard to ignore a significant development of the idea of a deep insight into customers’ problems.

The more owners and developers go rooted in this concept, the more sense it makes. It is impossible to build a prosperous business without understanding your current and prospective customers’ needs and building strong B2C relationships.

By the time business starts to give the valid resolutions to clients’ problems, it is transformed into a win-win deal for both parties. And the customer relationship management systems, or CRMs, can become a perfect tool in this struggle. [Read more…] about Which CRM is the Most Appropriate for Small Business?

Kuka selects Apttus digital commerce solution

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Companies say the new customer relations management system will lead to greater efficiencies in complex product ordering 

Software company Apttus has been selected by Kuka as its digital commerce provider.

Kuka is a German manufacturer of industrial robots and solutions for factory automation and has been a leader in its industry since its inception in 1898.

Kuka’s business is dedicated to providing its customers with specific, often customized, factory automation tools.  [Read more…] about Kuka selects Apttus digital commerce solution