The fashion industry is investing huge amounts of money in artificial intelligence systems that can provide what is called “sentiment analysis”, which is similar to customer feedback, except that it’s indirectly acquired.
Typically, sentiment analytics systems can gather information from social media pages as well as through natural language processing, perhaps through listening to customer phone calls.
A massive number of data points can be collated and analysed – a quantity of information that only an AI system can process. And after processing it all, conclusions can be drawn. [Read more…] about How robotics and AI are changing the fashion industry and warehousing sector