Robotics & Automation News

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Keeping Customers Happy: Using Smart AI Helpers to Create Personalized and Enjoyable Restaurant Experiences

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Robotics and automation has taken over various key businesses. Automation can remove many of the pain points from our daily interactions.

Similarly, the restaurant industry has been growing fast, and this has called for adoption of Artificial Intelligence, Robotics, and automation technology for operations and delivering value to customers.

Artificial intelligence can address traditional problems of society by helping us automate things previously handled by humans. From simple optimizing of order forms to individual approaches to menu suggestions, AI has proven that it can do it all.

[Read more…] about Keeping Customers Happy: Using Smart AI Helpers to Create Personalized and Enjoyable Restaurant Experiences

What are the Benefits of Database Marketing for Businesses

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If you are actively looking for ways to boost the performance of your business and increase customer satisfaction rates, you may already have heard about database marketing. Database marketing is one of the most empowering ways for businesses to leverage data-driven insights.

Database marketing offers strategic decision-making, personalized customer experiences, and much more to help your business succeed. This helps you understand customers better and achieve sustainable growth and long-term success in their respective markets.

If you are not sure how database marketing can benefit your business, here are some ways to consider.

Retain Your Customers

Every business wants to retain its customers in every possible way. Among several other efforts to achieve this goal, database marketing always comes in handy. This approach allows you to create personalized experiences for your customers based on their preferences.

When you keep your customers’ needs in mind, it can lead to a higher satisfaction rate. Of course, satisfied customers will love to not only stay with your business but also promote it through word-of-mouth marketing.

You can also use data insights to encourage long-term customer relationships and ensure that you give your customers the value they deserve.

Keep Innovating

A smart business understands that it can never stop innovating. Along every step, they must keep their customer preferences and needs in mind. This process is made easier by using means such as database marketing to uncover the needed information.

Businesses can use the relevant information to innovate and develop products or services that align with current market demands and customer needs.

You can use database marketing to collect customer data and continuously implement the needs of your customers in your strategies. This way, businesses can gain a competitive edge.

Enjoy Scalability

Database marketing allows businesses to track and measure the performance of their marketing campaigns accurately. Instead of relying on your best guesses, businesses can make informed decisions backed by reliable means such as database marketing.

When done right, database marketing reduces risks for businesses and ensures that all resources are allocated effectively. As businesses continue to refine strategies, they can never feel left behind in a competitive environment.

Improve Targeting

Insights from database marketing can help businesses create the most meaningful targeted marketing campaigns. Targeting marketing campaigns are a promise to provide your customers with an unforgettable experience.

With the help of personalization, you can tailor your customer experience based on individual preferences and behaviors. This way, your customers can always feel as if their needs are acknowledged and addressed.

Boost Marketing Efficiency

Marketing can sound like a simple concept, but it is a big challenge even for the best of businesses.

When your business adheres to the rules of database marketing, the wastage of resources is reduced, and businesses become more capable of delivering relevant content and capturing the attention of their customers.

Database marketing helps businesses deliver relevant offers. This leads to a boost in their conversion rates and ROI on marketing investments. Since the results are scalable, you are always free to make the needed changes.

Win More Customers in Your Phone Store

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Attracting customers to your retail store is becoming more difficult in our digital era. People tend to make purchases online, which leads to several problems for businesses.

Today, we will discuss these issues in more detail and suggest a solution that will help you win more customers for your used phone store. [Read more…] about Win More Customers in Your Phone Store

Personalized Recommendations: Unlocking the Potential of Machine Learning in Retail

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In today’s highly competitive retail landscape, the ability to provide personalized recommendations to customers has become a crucial differentiator for success.

With the rise of e-commerce, customers are inundated with choices, making it increasingly challenging for businesses to capture their attention and drive conversions.

However, advancements in machine learning have opened up new possibilities for retailers to leverage customer data and deliver tailored product recommendations. [Read more…] about Personalized Recommendations: Unlocking the Potential of Machine Learning in Retail

Clevon becomes ‘first company in Europe’ to launch fleet of autonomous driverless ‘carriers’ on public roads

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Clevon, an driverless delivery innovator, and large Lithuanian grocery chain IKI are bringing what they claim is Europe’s first fleet of Autonomous Robot Carriers (ARCs) onto public roads.

Three driverless carriers will offer daily commercial delivery services in the busy Vilnius city centre area and be operated by the last-mile transportation platform LastMile.

Orders will be collected at the IKI store on Mindaugas Street and delivered for free directly to customers’ homes in the city centre area. ARCs deliver the goods and have lockable compartments of different sizes, suitable for smaller and larger online grocery orders. [Read more…] about Clevon becomes ‘first company in Europe’ to launch fleet of autonomous driverless ‘carriers’ on public roads

ABB expands large robot family with four ‘energy saving’ models, 22 variants

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ABB Robotics is expanding its large robot range with four new models and 22 variants, offering more choice, increased coverage and greater performance.

The next generation models include the IRB 6710, IRB 6720, IRB 6730 and IRB 6740, suitable for payloads ranging from 150 kg to 310 kg, with a reach from 2.5 m to 3.2 m, offering customers greater choice and significant performance and energy efficiency improvements.

Marc Segura, president of ABB’s Robotics Division, says: “Sustainable production is a major priority of automotive manufacturers, with 78 percent of companies identifying it as important to their business and 77 percent identifying it as a priority for their customers. [Read more…] about ABB expands large robot family with four ‘energy saving’ models, 22 variants

Realtime Robotics raises $9.5 million in additional funding

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Realtime Robotics, a developer of collision-free autonomous motion planning for industrial robots, today announced that it has secured an additional $9.5 million in funding from Shinhan GIB and Kyobo Life Insurance.

Driven by the strong response to its RapidPlan industrial robotics motion control and collision avoidance software, Realtime will use this additional investment to drive further product enhancements, incorporate feedback from customers and partners, and scale to support additional go-to-market efforts.

RapidPlan reduces the annual costs of robotic automation by two-thirds and makes the robot programming process up to 5x faster, all while eliminating collisions and removing the majority of manual, time-consuming adjustments. [Read more…] about Realtime Robotics raises $9.5 million in additional funding

Universal Robots launches new software platform to make machine tending automation ‘faster, simpler and more flexible ’

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Universal Robots, the Danish manufacturer of collaborative robots (cobots), has unveiled a new brand-new, innovative software platform specifically developed for machine tending tasks.

The name is PolyScope X and through a new, customisable user interface, it will add new levels of flexibility to high mix, low volume machine tending automation.

With PolyScope X, machine shop operators can achieve changeover times of less than 10 minutes – far below what is possible today with any other software. [Read more…] about Universal Robots launches new software platform to make machine tending automation ‘faster, simpler and more flexible ’

Micropsi Industries makes its AI-powered robot controller hardware agnostic

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Micropsi Industries’ artificial intelligence-powered robot control software Mirai, which helps automate complex tasks too difficult or costly to automate with traditional programming, will soon be accessible for all robot users.

Previously compatible exclusively with Universal Robots and Fanuc robots, Mirai will be available for Kuka robots in early Q4, followed by other collaborative robots (cobots) and industrial robots as requested.

Using AI, Mirai generates robot movements directly and in real time. Robot skills (or specific tasks) are trained, not programmed, in a few days through human demonstration, without users needing programming or AI knowledge. [Read more…] about Micropsi Industries makes its AI-powered robot controller hardware agnostic

Autonomous electric truck startup Fernride raises $31 million in Series A funding

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Fernride, a German autonomous, electric trucking company, has secured $31 million in Series A funding to accelerate the transition towards automated and sustainable logistics by creating the world’s leading human-machine collaboration technology.

Fernride’s unique approach has already convinced leading industry players such as Volkswagen, DB Schenker, BSH, and HHLA. The company has integrated automated trucks into the productive operations of these enterprises over the past 12 months.

The latest funding will be used to scale Fernride’s operations with existing and new customers globally and boost the technological development of their unique approach to human-assisted autonomy. [Read more…] about Autonomous electric truck startup Fernride raises $31 million in Series A funding