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Streamlining Business Operations: The Power of Outsourced Technology Management

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Kansas City, located in the central United States, is a dynamic business and innovation center. Maintaining a lead requires effective and economical management of technology infrastructure in the current competitive business environment.

Many companies are seeking ways to enhance their operations, with a growing number turning to outsourced solutions like Kansas City managed IT for better technology management. This article will discuss the advantages of improving business workflows through external technology management. [Read more…] about Streamlining Business Operations: The Power of Outsourced Technology Management

Outsourced Customer Care Services: Enhancing Customer Experience

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Outsourced customer care services have become a cornerstone for businesses aiming to deliver exceptional customer experiences while efficiently managing their support functions.

In this article, we’ll explore the various facets of outsourcing customer care, from its benefits to the challenges faced and innovative solutions employed. [Read more…] about Outsourced Customer Care Services: Enhancing Customer Experience

UPS unveils new smart warehouse system which integrates AMRs from Locus Robotics

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UPS Supply Chain Solutions has unveiled new warehouse network technology designed to make distribution centers “smarter and more efficient”, and uses autonomous mobile robots from Locus Robotics.

UPS says the new Warehouse Execution System (WES) will enable faster order intake and fulfillment to ensure that customers, especially those with fluctuating order patterns, receive their products on time.

UPS and supply chain solutions provider Softeon created the WES to allow UPS to define specific customer requirements to ensure highest priority orders are worked first without manual intervention, resulting in “more than 50 percent productivity gains for some customers”. [Read more…] about UPS unveils new smart warehouse system which integrates AMRs from Locus Robotics

DoCoMo and Itochu to trial IoT solution for delivery fleet management in the US

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NTT DoCoMo and Itochu Logistics are planning to trial an internet-of-things solution for delivery fleet management in the US.

The system uses devices compatible with low-power, wide-area LTE-M technology to enable delivery businesses to visualize the status of outsourced trucks in their fleets.

The trial will begin in the United States on May 1, 2019. [Read more…] about DoCoMo and Itochu to trial IoT solution for delivery fleet management in the US