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The Benefits of Implementing Contact Center Software Solutions in Your Business

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In today’s fast-paced business environment, keeping up with customer expectations for prompt and personalized service can be challenging.

However, with the integration of advanced contact center software solutions, companies can dramatically revolutionize their approach to customer service.

These systems improve communication efficiency and enhance the overall customer experience. Businesses leveraging such technology are witnessing substantial improvements in customer satisfaction and loyalty.

[Read more…] about The Benefits of Implementing Contact Center Software Solutions in Your Business

6 Ways Restaurant Technology is Automating and Optimizing Operations

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With the increase in competition and advancement in restaurant technology, businesses have to automate their operations to meet the ever-changing customer demands.

Restaurant technology speeds up processes, optimizes operations, increases customer satisfaction, and provides a cost-effective way to run the organization.

Read on for six ways restaurant technology is automating and optimizing operations. [Read more…] about 6 Ways Restaurant Technology is Automating and Optimizing Operations

General Motors opens $65 million parts processing center in Flint

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General Motors has opened a new ACDelco and GM Genuine Parts processing center in the Flint, Michigan, suburb of Burton. The facility will employ more than 800 hourly and salaried employees.

GM now employs more than 9,500 people in Genesee County, including the Grand Blanc headquarters of the company’s Customer Care and Aftersales business and the Flint manufacturing complex.

Barry Engle, GM executive vice president and president, the Americas, says: “This new facility in Burton will help us continue to deliver the industry’s best possible sales, service and ownership experience. [Read more…] about General Motors opens $65 million parts processing center in Flint