Organizations rarely struggle because they lack process optimization tools. The more common problem is choosing tools before defining what needs to improve.
A team might purchase workflow software when the real issue is an unclear process. It might automate a task that should first be eliminated or apply Lean techniques to a problem caused by uncontrolled variation.
In an industrial setting, it might collect vast amounts of production data without creating the context needed to turn that data into decisions. [Read more…] about Process Optimization tools: How to choose the right method, technique, and technology






