Robotics & Automation News

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restaurants

How to train restaurant employees the right way: Restaurant training in 2024

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The secret to success in a fiercely competitive restaurant is outstanding customer service. People with the proper training are essential to doing this.

Unfortunately, many eateries find it difficult to put in place efficient training restaurant programs, resulting in a high employee turnover rate, subpar service and lost sales.

In 2024, the importance of comprehensive restaurant staff training has become more evident than ever. With advancements in technology, shifts in consumer preferences, and an ever-increasing focus on compliance with food and product safety, restaurants must prioritize training for restaurant staff to stay ahead of the curve. [Read more…] about How to train restaurant employees the right way: Restaurant training in 2024

Bear Robotics unveils new service robot for hospitality industry

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Bear Robotics is launching Servi, which it describes as “an innovative new robot set to revolutionise the food service industry”.

Servi is designed to help hospitality and care home businesses, assisting staff by utilizing AI and autonomous robot technology to serve drinks and food and clear tables.

This, in turn, allows waiting staff and care home employees to focus on spending quality time and delivering outstanding service to customers and patients. [Read more…] about Bear Robotics unveils new service robot for hospitality industry

Chipotle pilots robots at key restaurants

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Chipotle Mexican Grill, one of the largest restaurant chains in the US, is piloting advanced technologies such as robotics to enhance its employee and guest experience by streamlining operations and reducing friction.

The company recently began piloting two new technologies in its restaurants to deliver precise forecasting, optimal quality, and increased convenience for digital guests.

In select Southern California restaurants, Chipotle is piloting a cook to needs kitchen management system that provides demand-based cooking and ingredient preparation forecasts to optimize throughput and freshness while minimizing food waste. [Read more…] about Chipotle pilots robots at key restaurants

Restaurant robots ‘can soon replace key jobs’, says report

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Capterra research finds that three-quarters of restaurants are now using automation

As labor shortages and rising costs continue to cut into profit margins, restaurants are looking for ways to improve their business model – and automation is increasingly looking like a viable solution.

From conversational AI drive-thrus to full-service fry cook robots, the possibilities are endless, but not all roles can be replaced.

Capterra’s 2022 Restaurant Automation Survey found that more than half of restaurant leaders say front-of-house restaurant workers can easily be automated with today’s technology, but some disciplines remain currently beyond automation. [Read more…] about Restaurant robots ‘can soon replace key jobs’, says report

ROBOJuice promises robot-made smoothies in 60 seconds

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A startup company called ROBOJuice is promising “first-ever artificial intelligence and robotics-powered kiosk that can prepare and serve smoothies and acai bowls in under 60 seconds”.

Nik Sakhno, the founder of ROBOJuice, says the company has launched because the hospitality industry continues to embrace automation and it was good time to bring the machine to market.

With more than 10 years’ experience in the food automation industry, Sakhno, alongside a team of expert engineers, created ROBOjuice with the goal of helping fast-casual restaurants increase productivity, while being “10 times more affordable to deploy, and two times more profitable compared to traditional, labor-intensive fast-casual restaurants”. [Read more…] about ROBOJuice promises robot-made smoothies in 60 seconds

Miso Robotics expands through partnership with Americana Restaurants

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Miso Robotics, specializing in the restaurant industry, is partnering with Americana Restaurants, a food and beverage operator and a master franchisee which works with brands such as KFC, Pizza Hut, Hardee’s, Krispy Kreme, and TGI Friday’s.

The collaboration will begin with a piloted test of Flippy at Americana Restaurants’ flagship Wimpy location in The Dubai Mall, one of the world’s largest shopping destinations.

Flippy 2, a robotics solution that can independently do the work of an entire fry station, has shown it can optimize operations in quick-service restaurants and is set for further integration and expansion across other Americana Restaurants locations in the months ahead. [Read more…] about Miso Robotics expands through partnership with Americana Restaurants

Hyphen raises $24 million to commercialise automated kitchen system

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Hyphen, an automation company that uses software and robotics to help improve efficiency and consistency in commercial kitchens, has raised $24 million in Series A financing led by Tiger Global, with participation from Steve Fredette, the co-founder and president of Toast, Inc.

Existing investors who also participated in this oversubscribed round include Marc Rowan, co-founder and CEO of Apollo Global Management; Donald Moore, former chief culinary officer and EVP at The Cheesecake Factory; and more.

Hyphen has raised $34.4 million to date and will use the funds to build out their factory, expand into new markets, invest in research and dvelopment for next-generation products, and deploy with customers across the United States. [Read more…] about Hyphen raises $24 million to commercialise automated kitchen system

6 Ways Restaurant Technology is Automating and Optimizing Operations

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With the increase in competition and advancement in restaurant technology, businesses have to automate their operations to meet the ever-changing customer demands.

Restaurant technology speeds up processes, optimizes operations, increases customer satisfaction, and provides a cost-effective way to run the organization.

Read on for six ways restaurant technology is automating and optimizing operations. [Read more…] about 6 Ways Restaurant Technology is Automating and Optimizing Operations

Miso Robotics unveils ‘faster, more customizable’ burger-flipping robot

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Miso Robotics has unveiled the newest model of Flippy, its flagship burger-flipping robot.

Flippy 2 is based on “key learnings and feedback” from Miso’s partner White Castle, who installed the original Flippy to a location in the Chicagoland area in September 2020 and plans to expand to additional locations once the pilot is over.

Miso says Flippy 2 takes over the work for an entire fry station and performs “more than twice as many food preparation tasks” compared to the previous version including basket filling, emptying and returning. [Read more…] about Miso Robotics unveils ‘faster, more customizable’ burger-flipping robot

Miso Robotics unveils robotic chicken wing frying solution

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Miso Robotics, the startup specialising in automation for the foodservice industry, has launched its newest product line – Flippy Wings, which the company claims is “the only robotic chicken wing frying solution designed from the ground up for high volume restaurants”.

The lead innovation partner in the Flippy Wings initiative is the multi-brand restaurant company Inspire Brands.

Buffalo Wild Wings, part of the Inspire family of brands, began testing Flippy Wings at the Inspire Brands Innovation Center this fall. [Read more…] about Miso Robotics unveils robotic chicken wing frying solution