Robotics & Automation News

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The Benefits of Implementing Contact Center Software Solutions in Your Business

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In today’s fast-paced business environment, keeping up with customer expectations for prompt and personalized service can be challenging.

However, with the integration of advanced contact center software solutions, companies can dramatically revolutionize their approach to customer service.

These systems improve communication efficiency and enhance the overall customer experience. Businesses leveraging such technology are witnessing substantial improvements in customer satisfaction and loyalty.

[Read more…] about The Benefits of Implementing Contact Center Software Solutions in Your Business

Kenco AutoStore System now live at Jeffersonville, Indiana distribution center

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Kenco, a third-party logistics provider, says its installation of a system from AutoStore, a provider of an automated storage and retrieval system, is live at the company’s Jeffersonville, Indiana distribution center.

Designed in conjunction with KPI Solutions, the system is Kenco’s largest AutoStore installation, with 49,000 bins, 130 grid robots, 10 picking ports and four replenishment ports.

Specifically designed to meet the needs of Kenco’s fulfillment customers, the AutoStore ASRS’ cubic layout quadruples storage capacity vs. traditional warehouse racking. The system maximizes existing labor and space, enabling 24/7 fulfillment and covering about a quarter of one facility at the Jeffersonville campus. [Read more…] about Kenco AutoStore System now live at Jeffersonville, Indiana distribution center

Leaning About Datacenter Proxies: A Comprehensive Guide

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What is a Datacenter Proxy?

A datacenter proxy is an intermediary server that offers IP addresses not associated with Internet Service Providers (ISPs) or end-users but rather with large-scale data centers.

These proxies are created and managed by companies that own vast amounts of IP addresses housed in robust data centers.

Using a datacenter proxy allows users to mask their original IP address, making it appear as if their internet traffic originates from the proxy server.

[Read more…] about Leaning About Datacenter Proxies: A Comprehensive Guide

Augmentus opens robotics centre in Texas

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Augmentus, a developer of AI robotic solutions for surface finishing and welding, is opening its their first “experience centre” in the United States as part of its strategic market expansion plans.

Located in Texas, the centre aims to bolster the company’s presence in one of the nation’s leading regions for metal fabrication and manufacturing.

Founded in 2019, Augmentus has pioneered the transformation of industrial robot programming. [Read more…] about Augmentus opens robotics centre in Texas

ForwardX and L’Oréal unveil mobile robot with built-in weighing system

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ForwardX Robotics, a provider of vision-based autonomous mobile robots for warehouses, has once again teamed up with L’Oréal following their successful 2022 collaboration.

Together, they have launched the world’s first case-picking solution featuring AMRs integrated with an automatic weighing system.

This groundbreaking system significantly enhances operational efficiency and reduces manual picking errors. It is now operational in L’Oréal’s first Smart Fulfillment Center worldwide, located in Suzhou, China. [Read more…] about ForwardX and L’Oréal unveil mobile robot with built-in weighing system

Boston University celebrates grand opening of its Robotics & Autonomous Systems Teaching & Innovation Center

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An autonomous robot cut the ceremonial ribbon at the grand opening of Boston University’s $8.8 million Robotics & Autonomous Systems Teaching & Innovation Center (RASTIC).

Held March 4th, the grand opening included talks from state, industry and university leadership; facility tours; and 16 student demonstrations of robotic projects, spanning smart cities, medical robotics, drones, autonomous driving, smart home applications, and more.

In development over the past year, RASTIC brings together academia and industry to develop the next-generation competitive robotics and autonomous systems workforce. [Read more…] about Boston University celebrates grand opening of its Robotics & Autonomous Systems Teaching & Innovation Center

Autonomous vehicle tech company Guident to establish headquarters at Boca Raton Innovation Campus

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Guident, an autonomous vehicle teleoperation technology company, is planning to open its new office headquarters in Boca Raton on April 18, 2024, at the Boca Raton Innovation Campus (BRiC), joining a growing suite of innovative companies in this distinguished landmark.

Guident says the occasion marks a significant milestone in the company’s growth and expansion strategy.

The inauguration event for the Guident office will welcome city officials and business leaders, offering an exclusive preview of an autonomous shuttle monitored by Guident’s state-of-the-art Remote Monitor and Control Center (RMCC), featuring the best-in-class video wall displays and a visualization system. [Read more…] about Autonomous vehicle tech company Guident to establish headquarters at Boca Raton Innovation Campus

A Look at Liquid Cooling Solutions for Data Centers

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Your data center is up and running and doing its job. You have zero complaints. Business operations are running smoothly and efficiently. What can possibly go wrong? Have you thought about cooling your data center? This is something you don’t want to forget.

You should have a plan in place and be ready to go when needed. After all, you need your data center operating at maximum efficiency, and this means ensuring it doesn’t overheat. Implementing liquid cooling solutions in data centers is the best strategy, and you’re not limited to one option.

To help better inform you, here’s what you need to know about liquid cooling solutions and why they’re important for your data center. [Read more…] about A Look at Liquid Cooling Solutions for Data Centers

Mercadona calls in Cimcorp Automation to help move fresh produce from field to store within 24 hours

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Mercadona, a large grocery retailer in Spain and Portugal, has brought in Cimcorp Automation to further automate fresh food intralogistics at its distribution center in San Isidro, Spain.

Equipped with Cimcorp’s robotic solution, Mercadona says it now delivers fresh produce from field to store within 24 hours, thereby increasing shelf life for products, minimizing food waste, and ensuring freshness for customers.

Automation has also helped Mercadona improve workplace safety and satisfaction for its employees. This is the fifth automated system Cimcorp has implemented for Mercadona, following successful installations at several other new logistics facilities in Spain. [Read more…] about Mercadona calls in Cimcorp Automation to help move fresh produce from field to store within 24 hours

Improve Your Business with China Fulfillment Centers

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Want to know why you should partner with China Fulfillment Center? Dive into this article to explore the basics and perks of working with these entities!

Finding good fulfillment centers can be tricky because you need to find centers that can perform all the logistics of a business. We all know China is one of the biggest trading countries with the most developed and diverse manufacturing industry.

How amazing it would be if you partner and get the products delivered directly from the factories working in China. Here, you will find why partnering with China fulfillment centers might be a good option for you. [Read more…] about Improve Your Business with China Fulfillment Centers