Physical AI company Sereact, online retailer Zalando and CEVA Logistics have announced the launch of AI-powered automated returns processing across key fulfillment facilities in Germany (Greven) and Poland (Świebodzin).
Powered by Cortex, Sereact’s physical AI platform, the dual-arm robotic systems have entered live operations to autonomously process returned fashion items, marking the initial phase of a broader initiative to scale returns automation across Europe.
Returns management remains one of the most complex operations in fashion e-commerce logistics. Returned items often arrive poorly packed and disheveled. The uniqueness of the state of the returned items defies conventional robotic pre-programming. [Read more…] about Sereact robots automate Zalando returns processing at logistics facilities in Germany and Poland