Shadow IT refers to tools, services, and resources that employees use without approval from the main IT department or security team.
For example, an employee may store company files in a personal cloud account or use an external password manager because it feels more convenient, even though these services are not part of the organization’s approved toolset.
Shadow IT remains common. In one Capterra survey, 57 percent of small and medium-sized businesses reported that employees used unapproved software or services at work. [Read more…] about Shadow IT: Risks, Realities, and How to Manage it