Robotics & Automation News

Human judgment in the AI era

crm software

UK operators search 6.7 times more for CRM and ERP than for cash-cycle tools as factory robots pass five million

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UK operators are searching about 6.7 times more for CRM and ERP software than for the tools that turn completed work into cash, according to a Klipboard analysis of UK search data, at a time when the number of industrial robots working in factories worldwide has reached around five million.

The gap matters because every installed robot and production cell eventually depends on field service work: an engineer booked, a fault fixed, a visit signed off and an invoice raised. [Read more…] about UK operators search 6.7 times more for CRM and ERP than for cash-cycle tools as factory robots pass five million

Which CRM is the Most Appropriate for Small Business?

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In the era of total humanization of business, it is hard to ignore a significant development of the idea of a deep insight into customers’ problems.

The more owners and developers go rooted in this concept, the more sense it makes. It is impossible to build a prosperous business without understanding your current and prospective customers’ needs and building strong B2C relationships.

By the time business starts to give the valid resolutions to clients’ problems, it is transformed into a win-win deal for both parties. And the customer relationship management systems, or CRMs, can become a perfect tool in this struggle. [Read more…] about Which CRM is the Most Appropriate for Small Business?

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