Pudu Robotics, a provider of service robotics, has officially opened its new US headquarters in Dallas, Texas, as part of its global strategic expansion.
The new facility is set to enhance Pudu’s regional capabilities and underscores the company’s long-term commitment to the Americas, marking a new phase of scaled, structured business development.
Since entering the US market in 2018, Pudu has steadily expanded its footprint across the Americas to a point of deep, localized operations.
To date, nearly 15,000 Pudu robots have been deployed across the Americas, driving regional revenue growth of 285 percent year-over-year, bringing the company to a phase of large-scale commercialization.
This rapid adoption is fueled by Pudu’s comprehensive product matrix, which addresses the specific labor and efficiency needs of the Americas market across four core categories:
- Service delivery: Led by the BellaBot and the newly enhanced BellaBot Pro, which have become the gold standard for hospitality and retail interaction.
- Commercial cleaning: Featuring the best-selling Pudu CC1 series, the Pudu MT1 series designed for large-scale dry cleaning, and the recently launched Pudu BG1 series – an AI-native large scrubber-dryer robot built for heavy-duty environments.
- Industrial delivery: The Pudu T-series robots provide versatile logistics support with payload capacities ranging from 150 kg to 600 kg, streamlining warehouse and factory workflows.
- General embodied AI: Represented by the advanced Pudu D5 series, pushing the boundaries of how robots interact with and adapt to complex human environments.
Partnerships with local distributors have also accelerated, achieving 63.6 percent YoY growth, with a rapidly expanding client base across diverse industries, including food and beverage, healthcare, industrial logistics and warehousing, real estate and property services, retail, and entertainment, sports and more.
The company’s robots have enjoyed strong adoption by global industry leaders, including Walmart, Quik Trip, Accenture, NASA, Mayo Clinic, Norwegian Cruise Line, Honeywell, top automotive brands, and others.
This growth is matched by organizational development. Since entering the US market in 2018, the initial team has flourished into a multifunctional organization of professionals, with localized sales, aftersales service, solutions, and marketing capabilities that enable stronger customer support and execution.
Building a global future based on a strategy of localization
Looking ahead, Pudu will continue expanding its presence across key sectors including retail, logistics, food service, healthcare, and commercial cleaning, while bringing its service delivery, commercial cleaning, industrial delivery, and general embodied AI robotics solutions into broader industry scenarios.
Raymond Pan, general manager of the Americas at Pudu Robotics, says: “We are building for the long-term in the Americas with a localized approach.
“Our ambition over the next five years is to serve one million people across the US Our new headquarters and infrastructure optimization provide a foundation for this ambition, alongside continuing investment in localized products, enhancing our local supply chain, and strengthening our partner ecosystem.”
Pudu says it has established itself as a “global leader” in service robotics, with more than 120,000 units shipped worldwide, operations spanning over 80 countries and regions, and 23 percent market share in commercial service robotics – ranking number one globally per Frost & Sullivan’s report, Market Research on Global Commercial Service Robotics (2023).
Going forward, Pudu will accelerate its development and localization efforts across the Americas, while, at the same time, continuing to scale its presence in other key international markets as part of its global expansion strategy.
