As the gateway to Silicon Valley, San José Mineta International Airport (SJC) is bringing cutting-edge artificial intelligence directly into the passenger journey.
The Airport has introduced an interactive AI-powered humanoid robot, named “Josie”, from local start-up, IntBot. Designed to greet travelers, answer questions and provide real-time information – Josie will help to turn one of the region’s busiest public spaces into a live testing ground for emerging technology.
Developed by Silicon Valley-based technology company IntBot, the system represents a new generation of physical AI agents that use multimodal intelligence – combining vision, audio and language – to interact naturally with people in busy public environments.
San José City Manager Jennifer Maguire, says: “San José continues to lead in applying emerging technologies in ways that improve everyday experiences for residents and visitors.
“Introducing IntBot at SJC reflects our commitment to thoughtful innovation that strengthens customer service while supporting our city’s reputation as a global technology hub.”
San José Mayor Matt Mahan says: “Our Airport reflects the innovative spirit that defines San José and Silicon Valley.
“Bringing AI-powered technology like IntBot into SJC demonstrates how our city continues to turn cutting-edge ideas into real-world solutions that serve millions of travelers each year.”
Mookie Patel, director of aviation at San José Mineta International Airport, says: “San José sits at the center of global innovation, and our Airport is a natural place to introduce technologies that are shaping the future.
“By piloting IntBot, we’re exploring how artificial intelligence can enhance the passenger journey while reinforcing SJC’s role as the gateway to Silicon Valley.”
The deployment aligns with the City of San José’s broader commitment to responsible innovation and the use of technology to improve public services.
As one of the nation’s most reliable airports and the closest airport to the heart of Silicon Valley, SJC frequently partners with technology companies to pilot new tools that enhance the passenger experience.
The IntBot pilot is part of SJC’s ongoing efforts to explore technologies that improve customer service, accessibility and operational efficiency while maintaining the airport’s reputation as the Bay Area’s simplest and most convenient airport.
