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Mai Tao

Choosing the best pharma logistics partner in 2025: What services to look out for

August 11, 2025 by Mai Tao

Pharmaceutical firms usually operate across countries. This is why they need logistics partners that not only have local knowledge but also global reach. The logistics provider is one of the main links between the final user and the manufacturer of the product.

The role of a pharma logistics partner is to guarantee a seamlessly running supply chain. In the pharma industry, majority of the vaccines, medicines, and other biomaterials required for clinical research need stringent temperature control measures.

Divine Enterprises is a company that provides shipping services between countries while circumventing the local regulations. From following healthy safety laws to customs clearance, they take care of everything. [Read more…] about Choosing the best pharma logistics partner in 2025: What services to look out for

Filed Under: Logistics Tagged With: cold chain logistics, global pharmaceutical logistics, hazmat pharmaceutical transport, international pharma transport, medical freight services, pharma logistics, pharma supply chain management, pharmaceutical cargo security, pharmaceutical shipping, temperature controlled transport

Building AI Agents That Respect Context: Lessons from Scaling Human-Like Support Across 10,000 Tickets

August 7, 2025 by Mai Tao

In the race to deploy AI-powered customer support, many vendors tout their bots as “context-aware”. But what does that really mean when the rubber meets the road in live support interactions?

The term often gets reduced to remembering the last message or maintaining a conversational tone. Yet, when scaling support across 10,000+ tickets, we learned that context isn’t a feature toggle, it is a design discipline.

One telling moment came when our team realized that the AI wasn’t failing because it lacked intelligence – it was failing because it kept forgetting. [Read more…] about Building AI Agents That Respect Context: Lessons from Scaling Human-Like Support Across 10,000 Tickets

Filed Under: Artificial Intelligence Tagged With: ai customer support, ai memory architecture, ai support systems, ai trust building, context aware ai, contextual ai design, human-like support, hybrid ai support, scaling ai agents, vector search ai

The CEO’s Guide to Understanding Your Company’s Data Assets

August 7, 2025 by Mai Tao

Imagine discovering that your company has been sitting on a goldmine for years without realizing it. Not buried in the ground or locked in a vault, but scattered across servers, spreadsheets, and systems throughout your organization.

This treasure isn’t made of precious metals – it’s made of data. Every customer interaction, every transaction, every operational process generates valuable information that could transform how you run your business, if only you knew how to harness it.

Most CEOs understand that data is important, but many struggle to grasp its true strategic value or know how to unlock its potential. [Read more…] about The CEO’s Guide to Understanding Your Company’s Data Assets

Filed Under: Computing Tagged With: business intelligence, ceo data strategy, data analytics for executives, data asset management, data governance, data warehouse consulting, data-driven culture, decision making with data, digital transformation, enterprise data management

Beyond AI Appreciation Day: The year-round value of AI and robotics

August 7, 2025 by Mai Tao

By Freddy Kuo, chairman of Luminys, chairman of Sync Robotic and special office executive assistant at Foxlink

Since 2021, technologists have marked July 16 as AI Appreciation Day. The holiday provides an opportunity to recognize how AI is transforming both our personal and professional lives.

One of the areas where AI has been particularly influential is in robotics. With AI at its core, robots can think, adapt, and act autonomously throughout different environments.

While this year’s celebration has passed, it’s worth recognizing the innovation driving AI and robotics year-round. These technologies are not only reshaping industries but also redefining how we solve global challenges. [Read more…] about Beyond AI Appreciation Day: The year-round value of AI and robotics

Filed Under: Artificial Intelligence, Features Tagged With: ai and robotics, ai appreciation day, ai impact 2025, ai in industry, AI-powered robots, autonomous inspection, industrial automation, mobile robotic platforms, robotics innovation, smart security systems

Unitree unveils new A2 quadruped robot with 100 kg load capacity and 20 km range

August 7, 2025 by Mai Tao

Unitree Robotics has launched its most advanced quadruped robot to date – the Unitree A2 – positioning it as a rugged and versatile platform for industrial deployment across inspection, logistics, and research applications. (See video below.)

Weighing 37 kg (81.6 lbs) unloaded, the A2 boasts a maximum standing load of 100 kg (220 lbs) and can walk while carrying up to 25 kg (55 lbs).

On a single charge, the robot can walk continuously for up to 20 km (12.4 miles) unloaded, or 12.5 km (7.8 miles) when fully loaded. Runtime can be extended via hot-swappable dual batteries designed for uninterrupted missions. [Read more…] about Unitree unveils new A2 quadruped robot with 100 kg load capacity and 20 km range

Filed Under: News, Robotics Tagged With: ai robot dog, Autonomous robots, industrial robotics, lidar robot, logistics robot, quadruped robot, robot dog, robot inspection, unitree a2, unitree robotics

Robotics and Automation Leading the Charge in Water Purification

June 6, 2025 by Mai Tao

Clean, safe water is a universal necessity and increasingly, a global challenge. From the microscopic particles we can’t see to large-scale pollutants that threaten ecosystems, the pressure to protect water sources is mounting.

Fortunately, a wave of innovation in robotics and automation is offering powerful tools to protect the water we depend on.

Across research labs, natural reserves, and even underwater, cutting-edge tech is revolutionizing water protection. From microplastic contamination to dangerous forever chemicals like PFAS, innovation is changing how we tackle these challenges. [Read more…] about Robotics and Automation Leading the Charge in Water Purification

Filed Under: Environment Tagged With: clean water technology, drone water monitoring, environmental robotics, microplastics removal, microrobots water cleanup, pfas testing automation, robotics in water treatment, smart lab testing, sustainable water management, water purification

How to create a good stamp design: Basic techniques and life hacks

June 5, 2025 by Mai Tao

Stamps play an important role in a variety of industries, from business to personal use. They are used to authenticate documents, create branding elements, and even for decorative purposes.

Understanding how to create individually and edit seals and custom stamp can be a useful skill for designers, entrepreneurs, and one person who wants to add a professional touch to their documents and projects. [Read more…] about How to create a good stamp design: Basic techniques and life hacks

Filed Under: Design Tagged With: best stamp design software, create a digital stamp, custom stamp design, diy stamp creation, graphic design tips, how to make a stamp, online stamp maker, personalized stamp tools, photoshop stamp tutorial, stamp vs seal

MIT scientists develop new system to enable robots to solve manipulation problems in seconds

June 5, 2025 by Mai Tao

By Adam Zewe, MIT News

Researchers have developed an algorithm that lets a robot ‘think ahead’ and consider thousands of potential motion plans simultaneously.

Ready for that long-awaited summer vacation? First, you’ll need to pack all items required for your trip into a suitcase, making sure everything fits securely without crushing anything fragile.

Because humans possess strong visual and geometric reasoning skills, this is usually a straightforward problem, even if it may take a bit of finagling to squeeze everything in.

To a robot, though, it is an extremely complex planning challenge that requires thinking simultaneously about many actions, constraints, and mechanical capabilities. Finding an effective solution could take the robot a very long time – if it can even come up with one. [Read more…] about MIT scientists develop new system to enable robots to solve manipulation problems in seconds

Filed Under: News, Science Tagged With: cutamp algorithm, factory automation, gpu computing, mit robotics, nvidia research, packing robots, parallel processing, robot manipulation, robot planning, task and motion planning

Amazon reportedly preparing to test humanoid robots for package deliveries

June 5, 2025 by Mai Tao

The world’s largest online retailer, Amazon, is exploring the use of humanoid robots to automate package deliveries, a move that could significantly reshape its fulfillment and delivery network.

According to reports, the e-commerce giant is in the process of testing these advanced robots for handling tasks currently performed by human workers.

The story, which appears to have been first reported by the subscription-based tech publication The Information, has been widely circulated by other news outlets. [Read more…] about Amazon reportedly preparing to test humanoid robots for package deliveries

Filed Under: Humanoids, News Tagged With: amazon, automation, delivery robots, e-commerce, future of work, humanoid robots, logistics, package delivery, robotics, the information

Rethinking packaging: How automation is transforming production lines

June 5, 2025 by Mai Tao

As manufacturing faces growing pressure from labor shortages, sustainability, and quality demands, packaging is becoming a critical point of focus, especially in high-volume sectors like wood processing.

The article examines how one of the Baltic region’s largest furniture producers restructured its packaging operations through automation, revealing broader shifts in how industrial systems are designed and staffed.

Across global manufacturing, packaging is emerging as one of the most urgent frontiers for automation. [Read more…] about Rethinking packaging: How automation is transforming production lines

Filed Under: Features, Manufacturing Tagged With: ai in packaging, autonomous logistics, industrial automation, labor shortage solutions, manufacturing robotics, packaging automation, predictive maintenance, smart factories, sustainable packaging, vmg group

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