Elemeno Health, a provider of just-in-time microlearning solutions for frontline staff, has announced a strategic partnership with Swisslog Healthcare to support its comprehensive suite of automation offerings in hospitals across North America.
Elemeno’s frontline operating system will streamline training and enable customer self-service of Swisslog Healthcare’s robotics and pharmacy automation solutions.
Pharmacy automation is crucial in driving fast and accurate labeling, packaging, and dispensing of medications in hospital pharmacies.
Swisslog Healthcare’s solutions like PillPick, BoxPicker, and Allegro prevent medication errors and increase prescription output, resulting in a better patient experience.
Elemeno Health’s just-in-time microlearning helps ensure that these powerful automated solutions, integral to modern hospital operations, are distributing medicine to patients 24/7/365.
The microlearning resources, customized to each complex automation solution and individual hospital environment, enables on-demand troubleshooting and drives autonomy by empowering local hospital staff to solve issues.
Tim Coulter, CEO at Elemeno Health, says: “Swisslog Healthcare’s incredible pharmacy automation solutions help healthcare workers do their job while maintaining the highest quality of care.
“Elemeno offers frontline teams accessible micro trainings on multiple devices that are available real-time and support daily users of Swisslog Healthcare robotics. We’re thrilled to support their operational technology by helping more than 300 hospitals across North America deliver safe, consistent, high-quality care.”
Swisslog Healthcare often customizes solutions for the unique needs and workflows of individual hospitals. With Elemeno, training videos and just-in-time support can be tailored for users of each Swisslog Healthcare automation and incorporate the hospital staff’s specific workflows.
Rather than relying on local staff to recall information from one-off training sessions in the event of a technical issue – or calling for a field service engineer to solve minor issues – frontline teams can quickly find explanatory videos and troubleshooting guides via the Elemeno app on their mobile devices.
Cory Kwarta, president and CEO of Swisslog Healthcare, says: “Efficiency is key for modern hospital operations. Our pharmacy automation products help healthcare systems small and large by reducing human errors, increase throughput, and minimize redundancies which ultimately leads to efficiencies across the board and elevates job satisfaction for the pharmacy team.
“Elemeno’s just-in-time micro learning is helping staff at these facilities to work with our robotics independently and ultimately improve the overall patient experience.”
Elemeno’s training solutions are also supporting the rollout of new and existing Swisslog Healthcare products, simplifying the learning curve as facilities adopt new automated tools.
For example, leveraging the Swisslog Healthcare preprepared content, Elemeno refined a tailored approach for incremental teachings specific to the Swisslog Healthcare offerings, piloted the program, and is market ready for national use.
The initial program was used throughout 2025 across multiple campuses of Hoag Hospitals in Southern California to help educate the users of their installed Swisslog Healthcare solutions and train staff on using new robotics.
Caron Newman, MEd., Customer Education Strategist at Swisslog-Healthcare, says: “Elemeno’s intuitive design delivers real-time guidance exactly when it’s needed, helping elevate employee performance, strengthen consistency in pharmacy procedures, and most importantly their micro trainings accelerate continuous learning across the pharmacy.”
