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C3-XPO robot reduces on-site security incidents to ‘zero’

XPO Logistics, a global provider of transport and logistics solutions, says its security robot program, launched in October 2017, has reduced incidents at its Atlanta, USA, logistics facility to zero in the first six months.

The autonomous security robot, named C3-XPO, monitors the car park and exterior of the site 24 hours a day.

XPO contracted robotics manufacturer Knightscope, Inc. to deploy a solution that provides a physical presence and interprets data in real time. In addition to eliminating car park incidents, C3-XPO has saved more than $125,000 in costs associated with six months of traditional security services.

Troy Cooper, chief operating officer of XPO Logistics, said, “We’re taking the lead in integrating emerging technology throughout our business, including lesser-known areas such as security. By working with Knightscope to deploy C3-XPO, we’ve been able to achieve 100% external security at our Atlanta site, while delivering significant savings for our customer.”

C3-XPO has wide-ranging capabilities that protect personnel, vehicles and the physical facility. The weatherproof robot features 360-degree, high definition, low light cameras and two terabytes of storage to record and retrieve events.

C3-XPO uses visual and audible alarms to deter potential criminals and can detect loitering cars or exterior fires with its thermal-imaging sensors.

In addition, C3-XPO uses people-detection technology and automatic license plate recognition to identify potential threats from humans or vehicles on the property.

Employees can use the robot’s emergency call button to request help, and if needed, C3-XPO will direct employees to emergency evacuation routes.

When the site is not operating, the robot’s two-way communication system allows the operator at the XPO security command centre to communicate directly with potential threats, without placing human life at risk.

XPO invests more than $450 million in technology annually across its global organization, resulting in the development of leading technology systems and mobile applications.

The company focuses on four areas of innovation: automation and intelligent machines, visibility and customer service, the digital freight marketplace and dynamic data science.