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Automation Could Prove Pivotal to Remove Employee Dissatisfaction in the HR Industry

February 8, 2024 by Mark Allinson

Cezanne HR, a trailblazing force in the realm of human resources innovation and the United Kingdom’s fastest-growing provider of contemporary, adaptable HR solutions catering to organisations across the UK and worldwide, has made a significant stride with the unveiling of its latest groundbreaking report, provocatively titled “It’s All HR’s Fault”.

This comprehensive report, laden with insights and revelations, serves as a poignant mirror reflecting the challenges faced by HR professionals in an industry that is undergoing rapid transformation.

As companies globally grapple with the complexities of modern workforce dynamics, the outcomes presented in this report are more than just unsettling; they are a wake-up call for the recalibration of perceptions and the urgent adoption of strategic solutions.

In delving into the intricacies of this report, a narrative unfolds that not only underscores the pressing issues within the HR domain but also underscores the pivotal role that innovation, particularly through HR automation, can play in reshaping the landscape of employee satisfaction and organisational effectiveness.

27% of HR Professionals State Manual HR Processes Makes them Dislike their Job

According to the study conducted in partnership with the 30k-strong HR Ninjas network, 27% of HR professionals stated that the component they despised most about working in HR was having to deal with manual or disconnected HR procedures.

This was followed by 18% claiming a lack of respect from employees and management, with also 5% stating that a lack of contemporary HR technology was a problem for them.

Insights from Paul Bauer, Cezanne HR’s Head of Content

“Our survey revealed HR professionals feel they’re not trusted or understood by other employees. HR is being perceived as the home of bureaucrats and the right hands of senior leadership, only there to make and enact the ‘difficult’ decisions. But in reality, this misconception is hiding the truth.

HR departments are influential voices in the C-suite, working hard to create workplaces that employees enjoy being in. However, suspicion of HR erodes trust among employees and managers, leading to resistance when HR wants to implement new policies or deal with sensitive issues. If HR wants to remain seated at the boardroom table, it must address this long-standing and damaging image problem, fast.”

How Can HR Automation Eradicate Tedious HR Processes?

Start by conducting a thorough review of existing HR processes to identify tasks that are repetitive, time-consuming, and prone to errors. This may include data entry, paperwork handling, and manual tracking of employee information.

Once tedious processes are identified, research and select suitable HR automation tools that align with the organisation’s needs. This could involve investing in applicant tracking systems, HRIS (Human Resources Information Systems), or workflow automation tools, depending on the specific requirements.

Integrate the chosen automation tools into HR workflows to streamline processes. For instance, automate resume screening and initial candidate communication during recruitment, or implement self-service portals for employees to update personal information and request time off without HR intervention.

Ensure that HR staff and employees are adequately trained to use the new automated systems. Offer support during the transition phase to address any concerns or challenges. Underline the benefits of automation, such as time savings and reduced errors, to encourage adoption.

Regularly monitor the performance of the automated processes. Collect feedback from HR professionals and employees to identify areas for improvement. Use data analytics to measure the impact of automation on efficiency, accuracy, and overall HR performance. Continuously optimise automated workflows based on feedback and evolving company needs.

Conclusion

In conclusion, the integration of HR automation presents a significant opportunity for the industry to address the dissatisfaction revealed in the “It’s All HR’s Fault” report.

By identifying and automating tedious processes, HR professionals can shift their focus from manual tasks to strategic initiatives, improving efficiency, accuracy, and overall employee satisfaction.

This report underscores the urgency for HR departments to embrace automation, not only to streamline operations but also to dispel the negative perceptions that hinder their effectiveness within organisations.

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Filed Under: Automation Tagged With: automation, hr, human, job, professionals, resources

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