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5 Rules for Giving the Best Constructive Feedback to Your Employees

January 18, 2023 by Mark Allinson

With current attention focused on its flaws and general fallacies, feedback is sometimes seen as a feared and challenging corporate need.

However, despite being a difficult subject, feedback has the ability to alter (for better or worse) the culture, growth, and productivity of any business.

This essay will define feedback, explain how it affects motivation, and establish the groundwork for learning how to give and accept criticism that is both truly helpful and honest.

What distinguishes negative criticism from constructive criticism?

Input is not always good (and it shouldn’t be), but there are important distinctions between constructive criticism and straightforward negative feedback. Simply explained, one will inspire workers to perform better, while the other will lead to resentment and frustration.

A review of a person’s performance is supplemented with suggestions for improving soft skills and behaviors through constructive criticism. The emphasis is on learning, growth, and providing assistance to reach new goals; it is never hostile or personal.

Employees, on the other hand, become demotivated, even upset or angry, when they receive negative or harmful feedback. While it clearly states what is wrong, it makes no attempt to understand why performance may be poor, offers no solutions, and won’t start a secure conversation to generate ideas.

It goes without saying that employees will be less motivated to adjust, advance, and eventually grow the more harmful the criticism is.

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Any administrative or leadership position requires giving feedback, yet this is rarely stated in the job description. It is possible for heated and emotional exchanges to occur; after all, it’s not always easy to hear someone criticize your work and point out your shortcomings.

Inexperienced managers might not feel secure enough to properly break terrible news or might not be prepared to handle objectionable responses.

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To help managers and team leaders navigate uncomfortable circumstances and equip them with the resources they need for success, senior leaders must create a culture of positive and constructive feedback.

The fear of criticism can be significantly reduced at work by fostering a positive feedback culture, even making it a welcomed and rewarding experience.

Why it’s important to have a culture of constructive criticism

We must have a solid understanding of how employees’ work affects both their coworkers and the company as a whole if we want them to achieve their goals, advance in their roles, and feel more happy at work.

In the absence of a positive feedback culture, managers and staff members may struggle to build the trust and open lines of communication necessary for candid and well-received criticism. Negative feedback and toxic communication only serve to increase people’s anxiety and skepticism about the procedure.

Employees who work in an environment that values constructive criticism are less likely to be on high alert for negativity and more likely to stay on task. It improves relationships between coworkers, motivates businesses to achieve their objectives, and ultimately aids in employee retention by keeping them engaged.

Tips for providing constructive criticism

Use these five suggestions as a starting point to learn how to offer (and accept) constructive criticism.

Provide Honesty

Managers frequently use compliments to balance off a more challenging criticism. Even though that’s a normal and appreciated habit since it helps us see the bright side of a difficult situation, it might diminish the importance of just praising a team member’s effort.

Try to provide sincere praise on its own and stop there. Every worker is capable of outstanding work and deserves praise for their abilities. For instance, praising their efforts and highlighting their talents is a great place to start.

Provide Options

Fostering a positive workplace culture involves taking care of the people who work there, and it should inspire them to take positive, fruitful action. To accomplish this, however, leaders must see to it that every criticism is followed by, if not centered on, answers.

Constructive criticism offers solutions or, at the very least, invites discussion while criticism may be very emotional and frustrated-charged. It must set out the solutions and provide an explanation of the causes.

Take some time to consider the criticism

When we give ourselves enough time to analyze our feelings, we can accept criticism without getting defensive. If you have to break bad news, prepare your speech ahead of time, and make sure to explain the acts, behavior, or communication that prompted the criticism.

On the other hand, receiving criticism can be unpleasant as well. It’s important to think things through first before responding, and only then should one start a conversation.

Keep It Secret 

Set up private sessions with the exact person who will get the criticism, whether it’s regular compliments or a performance review, to avoid awkward circumstances and make feedback a more comfortable process for the team.

By creating a safe space for constructive criticism, employees may speak up without worrying about facing consequences or losing their jobs. It promotes openness and guarantees that their perspectives are heard.

You Can Put it Off

Employees may react negatively to criticism and take it personally if they aren’t prepared to discuss it. When a business prioritizes the welfare of its workers, it implements a “it’s OK to say no” policy, which workers are welcome (and encouraged) to apply.

That’s not to say that feedback should never be given; it should only be given when both parties are receptive to talking about the issues at hand.

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Filed Under: Business Tagged With: constructive, criticism, culture, employees, feedback, work

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