Robotics & Automation News

Market trends and business perspectives

Jack in the Box to pilot Miso’s robots in its burger joints

Miso Robotics has agreed a partnership with Jack in the Box to begin a piloted test that will install its Flippy 2 and Sippy core product lines in one of the national restaurant chain’s standalone locations, with possible plans for further integration in the months ahead.

Built on the Miso Platform, both products leverage artificial intelligence, machine learning, computer vision and data analytics to maximize efficiency in the commercial kitchen.

With continued staffing challenges impacting operating hours and costs, Jack in the Box saw a need to revamp its technology roadmap and establish new systems – particularly in the back-of-house – that improve restaurant-level economics and alleviate the pain points of working in a high-volume commercial kitchen. 

Tony Darden, chief operating officer at Jack in the Box, says: “This collaboration with Miso Robotics is a steppingstone for our back-of-house restaurant operations.

“We are confident that this technology will be a good fit to support our growing business needs with intentions of having a positive impact on our operations while promoting safety and comfort to our team members.

“We are looking forward to testing Flippy 2 as our new hire at our San Diego location.”

Through the installation of Flippy 2 and Sippy, Jack in the Box will test the integration of both products into its operations and measure the benefits of a connected kitchen.

With the goal of team members seeing an immediate impact on their day-to-day responsibilities – spending less time at the fryer and drink stations and more time in front of customers.

Mike Bell, CEO of Miso Robotics, says: “Beginning our journey with a premier brand like Jack in the Box is an enormous step in our commitment to helping restaurants increase throughput, reduce costs and create a safer environment for their staff.

“From tacos and curly fries to fountain sodas, the future is now for Jack in the Box, and we are ecstatic to serve as the company’s technological arm to assure a quality product gets into its customers hands every time they order.”

Miso Robotics is primarily funded by individual investors and is one of the most successful crowdfund stories in history.

With over 18,000 shareholders, the company has raised more than $50 million in crowdfunding to date and is currently in their Series E round, which kicked off with a market valuation of $500 million.

White Castle installs Flippy

Meanwhile, White Castle, which claims to be the world’s first fast-food hamburger chain, is to further expand its work with Miso Robotics and install Flippy 2 in 100 standalone locations.

This is the latest milestone for the partnership, which began in September 2020 with the deployment of the original Flippy to a White Castle in the Chicagoland area.

Following an upgrade to Flippy 2 in November 2021, White Castle’s commitment to Miso’s technology was cemented after seeing an immediate positive impact on daily operations and the productivity of its team members.

Jeff Carper, chief operating officer at White Castle, says: “Our partnership with Miso continues to lead the way on what’s next for back of house restaurant operations looking to empower team members with technology to better satisfy customers.

“Having Flippy 2 be a new hire at 100 of our White Castle locations keeps us on a path to achieve big goals at White Castle.”

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