In today’s society, technology is a cornerstone of any company. Having a system for planning and organizing technology will make your business run more efficiently. It also means you’ll have happier customers, vendors, and employees at the end of your workday.
On the other hand, if your IT department is a mess with unfulfilled customer and employee service requests, you could be in hot water.
Fortunately, resources like Beyond20 ServiceNow IT service management services can help you meet the demand if you’re struggling with IT service management. That said, here’s your big-picture, brass-tacks look at why IT service management matters. [Read more…] about The Importance of IT Service Management: A Big-Picture Look
