• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to secondary sidebar
  • Skip to footer
  • Home
  • Subscribe
  • Your Membership
    • Edit Your Profile
  • Services
    • Advertising
    • Case studies
    • Design
    • Email marketing
    • Lead generation
    • Magazine
    • Press releases
    • Publishing
    • Sponsored posts
    • Webcasting
    • Webinars
    • White papers
    • Writing
  • Shop
    • My Account
    • Cart
  • About
    • Contact
    • Privacy
    • Terms of use
  • Events

Robotics & Automation News

Market trends and business perspectives

  • News
  • Features
  • Video
  • Webinars
  • White papers
  • Press releases
  • Featured companies
    • AMD Xilinx
    • BlueBotics
    • Elite Robot
    • RGo Robotics
    • SICK Sensor Intelligence
    • Vicor Power

Savioke says hotels turning to its room service robot

January 19, 2021 by Sam Francis Leave a Comment

An increasing number of hotels are making enquiries to Savioke about its room service robots, according to the company.

As the hospitality industry struggles to adapt to changing consumer behavior during the coronavirus pandemic, many hotels are turning to room service robots to help wary travelers feel more at ease.

David Wang, director of sales and marketing at the Crowne Plaza San Jose – Silicon Valley hotel, in Milpitas, says: “Guests now think of it as a perk to not have a person come to their room.

“So the less human interaction we have, the better.”

Such service bots have been around for years, helping hotels slim down on room service delivery time. But with the pandemic twisting norms across the spectrum of human interaction, more businesses have expressed interest in leasing them.

In the last six months, inquiries have quadrupled at Savioke, the San Jose company that manufactures the bots, according to Bill Booth, the company’s head of sales and marketing.

“The robots don’t sneeze, as we say,” Booth says.

Savioke leases out about 100 bots to more than 80 hotels, several of which are in the Bay Area, and has clocked upwards of 700,000 deliveries across its fleet since it launched seven years ago.

Hotels in Los Angeles, Las Vegas and elsewhere have recently put in robot orders, Booth says. Hospitals, high-rise office and apartment building managers have also been calling.

The company is the brainchild of Steve Cousins, former CEO of the Willow Garage robotics incubator in Menlo Park, which closed in 2014. Savioke starting shipping bots to hotels the same year.

“We had a sense that the service industry broadly was not well served by robotics and automation,” says Cousins, founder and CEO of Savioke. “One thing that’s cool about putting robots in hotels is lots of people see them.”

The 304-room Crowne Plaza ordered its first room service bot, which it calls Dash, in 2015. Standing about three feet tall and outfitted with a bow-tie sticker, the bot comes with a touchscreen face and locking compartment at its head, and scoots around like an autonomous vacuum.

The robot is integrated into the hotel’s elevator system, greets guests with beeps and boops, and knows to steer clear of open stairwells.

Main picture: Manager Jeremy Kueffner shows Astro, a room service drone, at the library of the Hotel Axiom in San Francisco, California.

Print Friendly, PDF & Email

Share this:

  • Print
  • Facebook
  • LinkedIn
  • Reddit
  • Twitter
  • Tumblr
  • Pinterest
  • Skype
  • WhatsApp
  • Telegram
  • Pocket

You might also like…

Filed Under: Features, Service robots Tagged With: booth, bot, bots, ceo, company, cousins, crowne, guests, head, hotel, hotels, human, industry, interaction, josé, marketing, pandemic, plaza, robot, robotics, robots, room, sales, san, savioke, service, turning, years

Join the Robotics & Automation News community

Reader Interactions

You must log in to post a comment.

Primary Sidebar

Latest articles

  • 5 Benefits of Using 3D Interior Design Models
  • How Packing Machines are Making Their Way into Garden Shops
  • Plastic Injection Molding Machines: Types and Benefits
  • 6 Safety Tips for Riding an Electric Bike
  • Essential Types of Contact Center Automations
  • Acieta unveils new collaborative robotic system for welding
  • Amazon to acquire iRobot for $1.7 billion
  • Will Automated Pre Roll Machines Boost Your Revenue?
  • Telexistence to install AI re-stocking robots in 300 convenience stores across Japan
  • Volvo Group to establish battery production plant in Sweden

Most Read

  • Top 20 electric vehicle charging station companies
    Top 20 electric vehicle charging station companies
  • Stäubli Robotics and Quantum Surgical partner to develop robotic platform for cancer surgery
    Stäubli Robotics and Quantum Surgical partner to develop robotic platform for cancer surgery
  • Difference Between Three-Phase and Single-Phase Power
    Difference Between Three-Phase and Single-Phase Power
  • Beyond Imagination receives order for 1,000 humanoid robots
    Beyond Imagination receives order for 1,000 humanoid robots
  • Kuka receives ‘record orders’ in first six months of year
    Kuka receives ‘record orders’ in first six months of year
  • Track your lost Android
    Track your lost Android
  • Top 20 programmable logic controller manufacturers
    Top 20 programmable logic controller manufacturers
  • Denso and Honeywell to develop electric engine for Lilium Jet
    Denso and Honeywell to develop electric engine for Lilium Jet
  • Top 25 vertical farming companies
    Top 25 vertical farming companies
  • The Best Mechanical Engineering Design Software in 2022
    The Best Mechanical Engineering Design Software in 2022

Overused words

abb ai applications automated automation automotive autonomous business china companies company control customers data design development digital electric global industrial industry logistics machine manufacturing market mobile platform process production robot robotic robotics robots safety software solution solutions system systems technologies technology time vehicle vehicles warehouse

Secondary Sidebar

Latest news

  • 5 Benefits of Using 3D Interior Design Models
  • How Packing Machines are Making Their Way into Garden Shops
  • Plastic Injection Molding Machines: Types and Benefits
  • 6 Safety Tips for Riding an Electric Bike
  • Essential Types of Contact Center Automations
  • Acieta unveils new collaborative robotic system for welding
  • Amazon to acquire iRobot for $1.7 billion
  • Will Automated Pre Roll Machines Boost Your Revenue?
  • Telexistence to install AI re-stocking robots in 300 convenience stores across Japan
  • Volvo Group to establish battery production plant in Sweden

Footer

We are…

Robotics and Automation News was established in May, 2015, and is now one of the most widely-read websites in its category.

Please consider supporting us by becoming a paying subscriber, or through advertising and sponsorships, or by purchasing products and services through our shop – or a combination of all of the above.

Thank you.

Independent

Archivists

January 2021
M T W T F S S
 123
45678910
11121314151617
18192021222324
25262728293031
« Dec   Feb »

Complex

Old-skool

This website and its associated magazine, and weekly newsletter, are all produced by a small team of experienced journalists and media professionals.

If you have any suggestions or comments, feel free to contact us at any of the email addresses on our contact page.

We’d be happy to hear from you, and will always reply as soon as possible.

Future-facing

Free, fair and legal

We support the principles of net neutrality and equal opportunities.

Member of The Internet Defense League

Copyright © 2022 · News Pro on Genesis Framework · WordPress · Log in

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Do not sell my personal information.
Cookie SettingsAccept
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT