Epson says the decision is part of an initiative to increase technical support in the Midwest US. Epson Robots claims to be the number-one SCARA robot manufacturer in the world.
The company already has a partnership in place with AAE, and this new initiative is an expansion of that relationship.
AAE is an automation solutions provider, and its partnership with Epson Robots establishes the compant as an official Authorized Epson Service Center.
The agreement will expand beyond selling Epson Robots, automation products and integrated solutions to include maintenance and repair of the broad installed base of Epson robots, helping to ensure fast repair turnaround times throughout the Upper Midwest.
The partnership with Air Automation Engineering involves all Epson Robots automation products, including the large lineup of SCARA and 6-Axis robots and the lineup of integrated solutions.
The company has helped Epson Robots introduce award-winning robot-based automation solutions throughout the Upper Midwest, including Iowa, North Dakota, South Dakota, Minnesota, Nebraska, and Wisconsin.
Paul Wood, general manager, Air Automation Engineering, says: “We’re pleased to expand our relationship with Epson Robots and help our joint customers in the Upper Midwest.
“Our team of long-term professionals focus on providing the best repair and support services so our customers benefit from a high return on investment.”
Tom Versfelt, VP commercial sales at Epson, says: “Air Automation has a long history of providing automation solutions and we are looking forward to adding them as an Authorized Epson Service Center for the Upper Midwest.
“The company’s expertise and commitment to offering a full service and support portfolio help set our customers up for maximum productivity with Epson robots.”