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What are the benefits of machine learning in business?

August 27, 2019 by David Edwards

Machine learning makes our lives so much easier every day. Work that used to take people several hours or even days now can be completed in a blink of an eye by artificial intelligence program.

Due to that, we have less work to do and more spare time.

Also, there are no “human” mistakes involved in the process.

Machine learning and artificial intelligence, in general, allow us to experience things we could not even imagine before.

Today we are going to present a few benefits regarding the usage of machine learning in businesses.

Analyzing a vast amount of information  

In every sector of business, databases need to be analyzed and organized – in retail, financial services, healthcare, and so on.

For example, the most common use of machine learning in retail is for marketing purposes and to implement the system of recommendations. Custom recommendations of products make a big difference in the annual turnover.

We see it everywhere – it is done by Facebook, Google, Netflix and many more.

Due to its capability of analyzing vast databases, it can also be really helpful when it comes to the stock market. No human would be able to do something similar by himself.

Machine learning helps your company to be more flexible and quickly adapt to any changes in the business environment. This prevents any loss of the money and can show you multiple new solutions that will increase your income (Information taken from the site: https://addepto.com/).

Detecting anomalies and preventing fraud

Artificial Intelligence can spot any inconsistency and instantly react to any suspicious behavior. It is priceless when it comes to money.

AI can block an account or transaction even before any fraud occurs. It has a great impact on the safety of the company. Anomalies are detected in real-time.

Professional customer service  

Artificial intelligence can take over the function of Customer Service. It can teach itself to answer e-mails and phone calls, and also offer help through chats as the chat-bot. Thanks to its unstoppable learning process it can become better and better at its job and even start performing training for others.

Cost reduction…? 

Though the investment in machine learning is quite sizable at first, it pays back pretty quickly, because actions that are carried out by AI result in profit.

Investments are inevitable for any company and should be seen as an opportunity to take it to the next level. The growth of the company always costs more but also results in a larger income. That is just how it is.

How to start 

Firstly, if we want to implement AI, we should reach out to a company that specializes in this field.

A data scientist should analyze our databases and come up with a reasonable solution and present it to us. Only then a machine learning application based on AI should become reality.

We cannot simply use any AI – it should be specifically created for us to suit our needs.

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Filed Under: Computing, Features Tagged With: ai, analyzing, anomalies, artificial, benefits, better, business, company, customer, databases, fraud, human, implement, income, intelligence, learning, machine, money, process, recommendations, retail, service, start, vast, work

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