To serve the needs of OEMs and machine builders who require remote connections to manage and maintain their machines at remote sites, Moxa has launched the Moxa Remote Connect Suite.
The suite is a remote connection management platform that includes server and client software and a hardware gateway to facilitate secure remote access.
The platform is hosted on Amazon EC2 and ‘Gateway’ connects Ethernet-based edge devices to the server portal securely. Included is ‘Client’, which is a software tool that can connect an engineer’s laptop to the server portal.
This solution provides OEMs and machine builders with an easy and secure way to connect to their remote machines and equipment to perform troubleshooting, maintenance, data acquisition, and device management remotely, which enables faster and smarter maintenance support.
The Auto Configuration function makes installation as simple as plug and play and there is no need to configure VPNs or have extensive IT knowledge. In addition, there is no need to perform complex firewall settings or reconfigure IP Addresses.
The Moxa Remote Connect provides Smart IP Mapping to avoid IP conflicts and is firewall friendly to comply with existing IT security policies, which allows companies that need secure remote access to minimise the amount of time and effort spent on deployment.
In order to combat the numerous security risks when data is collected through the Internet, the Moxa Remote Connect is equipped with security features including end-to-end encryption to prevent man-in-the-middle attacks.
The Smart Protection function includes an embedded firewall that allows remote access under whitelist control without disrupting local networks. In order to provide an on-demand maintenance service, access to machines is fully controlled by machine operators.
The solution allows for greater flexibility by supporting a variety of connections including 1-to-1, multiple-to-multiple, and site-to-site, to satisfy different user scenarios.
It also allows companies to remotely manage numerous machines and users at different locations, which makes it easier to manage when businesses expand.