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Hitachi launches water supply and sewerage cloud service using IoT

Hitachi is to launch “O&M Support Digital Solution” on 1 October for the water supply and sewage industry.

This service is said to contribute to the stable operations of plants by collecting and analysing a range of data using digital technologies such as Artificial Intelligence (AI) and Internet of Things (IoT), and by supporting visualisation of the state of facilities and operation and maintenance work.

This Service uses Hitachi’s IoT platform Lumada. Hitachi will expand the functions of this service gradually in the future, and provide it for water supply and sewerage business entity as a comprehensive digital solution to help solve management issues in overall water supply and sewerage business.

This service uses advanced digital technologies such as AI, analytics and Augmented Reality(AR) to collect a variety of data on the cloud by using IoT, including facility information, operational information, work records, and malfunction and repair information concerning water supply and sewerage business operation.

As the first step, Hitachi will start to provide three functions in October 2018. The equipment maintenance support function makes it possible to refer to manuals and the malfunction and repair history, and provide work navigation and remote instructions by skilled workers with glasses-type wearable devices or inspection terminals (tablets) by utilizing AR.

It supports securing the safety of workers who are inexperienced in maintenance and inspection work, the improvement of work quality, and the handing down of know-how.

The plant monitoring function uses IoT to collect data from sensors and visualise the state of facility operations. The equipment ledger function digitises information such as the number of years of operation of facilities, their malfunction and repair history, inspection results inputted by inspection terminals and carries out centralised management.

These three functions are coordinated to support efficient asset management, improvement in the operation and maintenance work and efficiency enhancement.