The problem with headline automation numbers
Automation projects are often announced with confident figures. A factory reports a 25 percent productivity increase. An RPA deployment claims faster processing times.
A robotics rollout is said to have reduced downtime significantly. These numbers sound compelling, but they can be misleading if the comparison behind them is poorly constructed.
The issue is rarely the absence of data. It is how that data is summarised and presented. [Read more…] about Before-and-After Automation Metrics: How to Compare Results Without Fooling Yourself