The era of the office might be about to change yet again. Recent advances in clerical processing and software automation have upped the ante, and now many businesses are wondering whether there is any limit to productivity.
Part of this excitement is being driven by so-called “agents” – the next step is autonomous system development. Rather than merely responding to queries, these are being designed to be proactive in the world, helping their owners (i.e., businesses) complete real tasks based on initial instructions.
Experts like to explain this concept as making autonomous systems more human. Agency implies that these solutions can do things by themselves to complete the broader objectives set for them. For example, agents might be able to set up online businesses, including payment systems, without human oversight. [Read more…] about Clerical Automation Steps Up A Gear With Agent-Based Systems