Automotive and industrial companies ‘could unlock billions in revenue’ through new growth strategies

Accenture using a “new way” of measuring corporate competitiveness

Industrial companies, such as automotive manufacturers, could unlock billions of dollars in revenue by adopting a more “holistic strategy”, according to a new report by Accenture.

The business management consultant conducted a survey into competitiveness in industry and found that the best approach is one that places equal emphasis on growth, profitability, sustainability and trust.

This “inter-dependent” strategy “yields massive growth potential”, says Accenture, which bases its conclusions on analysis of 47 automotive and industrial companies’ performances.

Continue reading Automotive and industrial companies ‘could unlock billions in revenue’ through new growth strategies

Accenture makes business life easier with automation

accenture

Interview with Manish Sharma, senior managing director and group operating officer, Accenture OperationsThis article is republished from the original source, em360tech.com

If business was easy, everyone would be doing it. Running a business is a complex and sometimes difficult thing to do.

The more experience one has, the more they can make it look easy. But no matter how experienced you are, and how much you can “routinise” your workload by yourself, a robot and software could probably do those things better.

That might sound disheartening for some, but for others, it provides an opportunity to become more productive, and in ways that are more creative and rewarding.

Here, we speak to Manish Sharma, senior managing director and group operating officer, Accenture Operations, about how the company itself uses automation to streamline its processes. 
Continue reading Accenture makes business life easier with automation

Accenture and SoftBank Robotics combine to offer insight into future of customer relations

Accenture’s Peter Lacy with Pepper the robot
Accenture’s Peter Lacy with Pepper the robot

In the future, all customer relations could be managed by robots. That’s what science fiction films have been telling us for decades. And now, perhaps more than ever, that vision is becoming more real than ever. 

As part of a newly announced collaboration with SoftBank Robotics to reimagine the future of digital customer interactions, Accenture Interactive demonstrated a new prototype based on the Pepper robot in Paris at Pepper Partners Europe event during InnoRobo (May 24-26), one of the world’s largest robotics events.

Pepper is the ground-breaking humanoid robot with the ability to read emotions that was developed by Softbank Robotics (previously Aldebaran Robotics) and first introduced in Japan in 2014.

The enhanced Pepper-based platform blends human and artificial intelligence, provided by Accenture Interactive, to deliver omni-channel customer service and commerce capabilities – including social media, mobile and in-store applications.  Continue reading Accenture and SoftBank Robotics combine to offer insight into future of customer relations