IT-enabled Services (ITeS) encompasses the whole spectrum of operations that use information technology to good use for making organizational efficiency better.
ITeS is also referred to as remote services or web-enabled services. ITeS provides a wide-ranging array of career choices that cover opportunities in the following domains of the industry.
- Back office operations
- Call center
- Content development
- Electronic distribution
- Geographical information system (GIS)
- HR services
- Legal databases
- Logistics management
- Medical billing
- Medical coding
- Medical transcription
- Payrolls
- Revenue claims processing
- Telemarketing
- Transport tracking
- Web services
ITeS helps improve the Quality of Service (QoS) offered by businesses with the help of information technology (IT). The most significant aspect of ITeS is the value addition it offers to various industries. The value addition can be harnessed in different forms.
These include:
- Customer relationship management
- Improved database management
- Improved look and feel of services
ITeS can lead to two different forms of outcome, namely:
- Direct Improved Service
- Indirect Benefits
As the name suggests, direct benefits can be instantaneously realized. On the other hand, indirect benefits start accruing after a certain time period and can be effectively turned into a good account, in case they are properly planned at the very outset.
Who is a software developer?
A software developer is an IT professional who identifies, designs, installs, and tests a software system developed for the purpose of operations in a company from the bottom to the top.
The main functions of software developers vary from fabricating internal programs to increase business efficiency to developing systems that can be made available for sale in the open market.
So, each of the industries that benefit from ITeS requires software developers to deliver the ultimate software infrastructure. They make sure all operations run with updated databases and security issues are fixed and eliminated. They are also responsible for the maintenance of software programs and their regular updates as per needs.
Software developers create applications that enable certain tasks to be performed on desktop computers, laptops, or mobile devices for building deep-seated systems responsible for controlling networks.
Who is a software application developer?
A software application developer constitutes an important part of the technical as well as project management teams in an organization. The primary responsibility of a software application developer lies in making certain business needs are fulfilled via the deployment of software and its periodic updates.
Software application developers are needed in all industries that put ITeS into action. They are employed to bring forth novel software updates to end-users on a regular basis. They work as a team to deploy software releases to both their internal and external clients.
Software application developers comprise the following designations depending on the nature of operating systems (OS) and devices they do the coding for.
- Mobile app developers
- Android developers
- iOS developers
The specialist developers collaborate with teams that usually involve the below-mentioned roles.
- Data analysts
- Data scientists
- Graphic designers
- Other software engineers
- Project managers
- System analysts
- UX specialists
- Web designers
In a nutshell, software application developers form an integral part of the team of software experts that carry out comprehensive operations of ITeS and enterprise businesses for designing, creating, deploying, and updating applications that appeal to their target audience.
By opting for an online software development course, you can adapt yourself with all the necessary skills and embark on a fruitful career path.
Why are software application developers required in ITeS?
In essence, they perform a broad-based array of tasks related to ITeS. These tasks entail them to:
- Manage application lifecycle
- Provide knowledge of specific coding principles
- Provide support and maintenance
- Foster team efforts
Read on to learn the 7 different ways in which a software application developer can contribute to simplifying and improving the various functions rendered by ITeS.
1. By executing general coding and design
It goes without saying the foundation of software application development to provide ITeS lies in gaining an in-depth understanding of the principles of coding as well as application design.
Based on the specialization, a software application developer can gain full awareness of the correct programming language. This is required to carry out coding of the OS of the ITeS the developer has been hired to design for.
In general, the various programming languages used by application developers take in the following:
- C++
- Java / JavaScript
- PHP
- Python
But, on the other hand, the software application developers, taken into service for designing a specific system, for example, Salesforce are totally competent in acquiring knowledge of the exact platform-specific language. In the case of Salesforce, it is Apex.
2. By executing application management
Application management happens to be one of the most important responsibilities of a software application developer. Application management is a kind of soft skill that is presented by developers in an organized fashion to be in charge of maintaining the lifecycle of a particular application.
Also, they make sure applications are deployed in a streamlined manner and post-deployment changes are also done without any glitches or errors.
3. By troubleshooting and debugging applications
Troubleshooting refers to a systematic method by virtue of which a software application developer is capable of detecting, categorizing, parsing out, and articulating errors and problems that keep occurring in the applications.
Troubleshooting of problems takes place in the course of the testing phase of the application’s lifecycle. It necessitates the expertise of the developer to join forces with the ITeS client at high levels to spot problems within the system and fix them.
Debugging is considered a subset of the troubleshooting process. It involves the real process that helps get rid of detected problems on a case-by-case basis. Both troubleshooting and debugging are in the tight grasp and grip of an expert application developer.
4. By doing system monitoring and updates and maintain security
Once the deployment is over, the function of a software application developer shifts to keeping a watch on the perfect running of the system. They release updates or patches to remove bugs or upgrade the system with new features. This is essential for applications to work seamlessly and bring down security risks.
Furthermore, application developers know security protocols inside out. These protocols offer protection of ITeS client systems against external threats. They help the services to provide cutting-edge technology bolstered with cybersecurity.
For example, with numerous applications poised to explore the different facets of blockchain, a software application developer works harder to stay up-to-date with information on lots of risks connected with this pioneering technology.
5. By performing server engineering and administration
A software application developer is thoroughly abreast of several server engineering capabilities. This takes in attaining familiarity with programming languages needed to do the following jobs.
- The coding of database software
- The coding of the backend platform
- The monitoring of networking servers
- The performance of network testing
- The interaction with cloud servers using platforms such as AWS and many more
In all these situations the presence of software application developers is imperative to not only take the server code aspects into account but also to look after admin platforms for the smooth functioning of critical systems.
6. By extending end-user support and training
This is one more crucial part of a typical deployment cycle. Software application developers handle every element of training and support to their ITeS clients. They team up with other members to do the following.
- Create training tutorials, videos, and infographics
- Conduct on-phone training and support
- Carry out the live resolution of issues
- Make sure updates are done separately not to hamper smooth program running
- Ensure all security criteria are fulfilled
- Resolve all debugging hitches as and when they arise
7. By adopting effective collaboration, communication, and project management
Each of the requirements mentioned above is in need of a profound understanding of the basic and practical knowledge of supportive collaboration, streamlined communication, and efficient project management.
Software application developers are capable of picking up both hard and soft skills all through the lifecycle of the application. They keep on maintaining their relevance even after the completion of deployment and roll-out.
Making life easier
Amid the pandemic, we have still made lots of headway in the realms of automation and mobile apps. The dependence on software continues to be predominant. In that context, a software application developer contributes to making lives easier and even better.
Just for this reason, it is predominantly important for them to pursue credible certification courses for advanced software engineering program.
To do well in a fiercely competitive technological world, companies offering ITeS need to put money into software application development as the domain is not just encompassing a website or mobile application but a lot more.
