Mitsubishi Electric Building Solutions (MEBS) will introduce KEGMIL, a cloud-based field service management platform, to streamline elevator and escalator maintenance, starting in Singapore from October 2025.
The company plans to expand the system across Southeast Asia and eventually other global markets.
KEGMIL, developed by Singapore-based FTV LABS, digitizes much of the manual work still common in field services. Through a mobile app, it enables everything from issuing work instructions and checklists to real-time progress tracking, emergency dispatching using GPS, and electronic reporting with digital signatures. [Read more…] about Mitsubishi Electric to roll out digital maintenance platform for elevators and escalators