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Configuration of SMS and email notifications to monitor your device

April 29, 2023 by Mark Allinson

Monitoring your device is a critical aspect of ensuring its proper functioning. When a device goes down, it can result in downtime, loss of data, or even more significant issues.

Therefore, it is essential to configure SMS and email notifications to monitor your device’s status.

In this article, we will discuss how to configure SMS and email notifications to monitor your device using Splynx, a powerful software solution for Internet Service Providers (ISPs).

What is Splynx?

Splynx is a comprehensive software solution for managing and monitoring networks, particularly for ISPs. It is an all-in-one system that provides billing, invoicing, customer management, and network management tools.

The system is an excellent tool for monitoring devices on your network, and it can be configured to send SMS and email notifications when a device goes down or experiences issues.

Configuring SMS Notifications with Splynx

To configure SMS notifications follow these steps:

Step 1: Set up your SMS gateway

The first step in setting up SMS notifications with Splynx is to configure your SMS gateway. Splynx supports several SMS gateways, including Clickatell, Twilio, and MSG91. To configure your SMS gateway, go to Config → Networking → SMS Gateway in the Splynx dashboard.

Step 2: Create an SMS template

After setting up your SMS gateway, the next step is to create an SMS template. This template will be used to send SMS notifications when a device goes down or experiences issues. To create an SMS template, go to Config → Networking → SMS Templates in the dashboard.

Step 3: Configure device monitoring

The next step is to configure device monitoring. The software provides powerful tools for monitoring devices on your network, including the ability to ping devices and monitor SNMP values. To configure device monitoring, go to Config → Networking → Devices in the Splynx dashboard.

Step 4: Configure SMS notifications

Once you have set up your SMS gateway, created an SMS template, and configured device monitoring, the final step is to configure SMS notifications. To do this, go to Config → Networking → Notifications in the Splynx dashboard.

Here, you can set up rules for when SMS notifications should be sent, such as when a device goes down or when a threshold is exceeded.

Configuring Email Notifications with Splynx

To configure email notifications follow these steps:

Step 1: Set up your email server

The first step in setting up email notifications with Splynx is to configure your email server. It supports several email servers, including Gmail, Yahoo, and Microsoft Exchange. To configure your email server, go to Config → Networking → Email Server in the Splynx dashboard.

Step 2: Create an email template

After setting up your email server, the next step is to create an email template. This template will be used to send email notifications when a device goes down or experiences issues. To create an email template, go to Config → Networking → Email Templates in the dashboard.

Step 3: Configure device monitoring

The next step is to configure device monitoring, just like in SMS notifications. Splynx provides powerful tools for monitoring devices on your network, including the ability to ping devices and monitor SNMP values.

To configure device monitoring, go to Config → Networking → Devices in the dashboard.

Step 4: Configure email notifications

Once you have set up your email server, created an email template, and configured device monitoring, the final step is to configure email notifications. To do this, go to Config → Networking → Notifications in the Splynx dashboard.

Here, you can set up rules for when email notifications should be sent, such as when a device goes down.

Proper functioning

In conclusion, configuring SMS and email notifications to monitor your device is an essential aspect of ensuring its proper functioning.

Splynx provides powerful tools for monitoring devices on your network, and it can be configured to send SMS and email notifications when a device goes down or experiences issues.

By following the steps outlined in this article, you can set up SMS and email notifications using Splynx software, which will help you stay on top of your network’s status and quickly address any issues that arise.

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Filed Under: Business Tagged With: config, configure, dashboard, device, devices, email, monitoring, networking, notifications, SMS, splynx, step, template

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