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DHL deploys SVT Robotics platform to integrate warehouse robots up to ‘12 times faster’

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DHL Supply Chain, one of the world’s leading contract logistics providers, announced the deployment of SVT Robotics’ SoftBot platform across its global warehouse network.

With more than 8,000 collaborative robots already active across its global operations, the new plug-and-play platform allows DHL to deploy robotics integrations up to 12 times faster than traditional custom coding setups, setting the stage for the logistics giant to fast-track future automation rollouts.

Prior to implementing the technology-neutral software, automation projects required separate custom coding for every new technology, taking up to six to eight weeks to initiate new solutions. This made enterprise-wide rollouts and upgrades slow and costly. [Read more…] about DHL deploys SVT Robotics platform to integrate warehouse robots up to ‘12 times faster’

DHL and Locus Robotics reach 1 billion warehouse picks milestone

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Warehouse robots deployed by DHL Supply Chain and Locus Robotics have completed their one billionth warehouse pick, marking a major milestone for large-scale robotics deployment in modern fulfillment operations.

The landmark pick was completed inside a DHL facility by a Locus autonomous mobile robot operating within the company’s global network of automated fulfillment centers.

While the individual item involved was relatively modest – a pink beanie – the milestone highlights the scale at which warehouse automation is now operating across global logistics networks. [Read more…] about DHL and Locus Robotics reach 1 billion warehouse picks milestone

DHL Supply Chain forms five-year alliance with Robust.AI to install Carter robots across Mexico

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DHL Supply Chain, a contract logistics company, has agreed a five-year strategic alliance with Robust.AI, a pioneer in collaborative robotics systems.

Following successful deployments in North America, DHL Supply Chain will now introduce Robust.AI’s Carter robots in Latin America, with a rollout of 15 units in its retail operations in Mexico.

The partnership with Robust.AI is a key element of DHL Supply Chain’s strategy focused on identifying and deploying scalable, commercially viable robotic and automation technologies that deliver immediate operational benefits. [Read more…] about DHL Supply Chain forms five-year alliance with Robust.AI to install Carter robots across Mexico

DHL boosts operational efficiency and customer communications with HappyRobot’s AI Agents

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DHL Group, the world’s largest logistics company, is accelerating its enterprise-wide AI strategy through a new partnership between its contract logistics division, DHL Supply Chain, and the AI startup HappyRobot.

The collaboration marks a significant step in deploying agentic AI to streamline operational communication and enhance both customer experience and employee engagement.

DHL Supply Chain has already successfully utilized HappyRobot’s AI agents across several regions and use cases, including appointment scheduling, driver follow-up calls, and high-priority warehouse coordination. These agents autonomously handle phone and email interactions, enabling faster, more consistent, and scalable communication. [Read more…] about DHL boosts operational efficiency and customer communications with HappyRobot’s AI Agents

DHL opens new Europe Innovation Center to advance robotics, AI, and sustainable logistics

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DHL Group has opened its new Europe Innovation Center in Troisdorf, Germany, marking a major step in its commitment to shaping the future of logistics through bold, customer-centric innovation.

Replacing the previous facility, this expanded and upgraded center near the Group’s headquarters in Bonn supports the development and real-world application of technologies that make supply chains smarter, more sustainable, and more resilient.

It also serves as a platform for collaboration with customers, startups, academic institutions, and industry partners. [Read more…] about DHL opens new Europe Innovation Center to advance robotics, AI, and sustainable logistics

Jacobi Robotics wins DHL innovation award for its warehouse palletizing solution

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DHL announced Jacobi Robotics as the winner of its Fast Forward Challenge Americas Edition on October 14.

Jacobi Robotics received a $20,000 cash prize to bring its vision to life by working jointly with DHL innovation experts to pilot its warehouse palletizing solution.

The Fast Forward Challenge is a competition inviting businesses, start-ups and innovators to showcase their game-changing solutions in logistics for a chance to test them in a real-world environment with DHL, join the DHL Innovation Ecosystem, and potentially exhibit their solutions to DHL customers in DHL Innovation Centers worldwide. [Read more…] about Jacobi Robotics wins DHL innovation award for its warehouse palletizing solution

DHL Supply Chain breaks ground on giant logistics center in Japan

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DHL Supply Chain Japan will commence construction of its new logistics center dedicated to the semiconductor industry in Chitose City, Hokkaido. A groundbreaking ceremony was held at the construction site on August 19, 2025.

This project supports the Japanese government’s initiative to strengthen the domestic semiconductor industry and revitalize the local economy.

By expanding logistics capabilities in Hokkaido, the facility will enhance supply chain stability and flexibility, providing vital support to the semiconductor industry. It also forms a strategic part of DHL Supply Chain’s global growth plan to double its business by 2030. [Read more…] about DHL Supply Chain breaks ground on giant logistics center in Japan

DHL’s 1,000-robot push signals a new phase in warehouse automation

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DHL, the world’s largest logistics company, is making one of its biggest single bets yet on robotics, announcing plans to deploy more than 1,000 additional robots across its UK operations as part of a £550 million (€637 million) investment.

The move underscores a broader shift in global logistics toward flexible, AI-powered automation designed to work alongside people rather than replace them.

In a post on LinkedIn, Tobias Meyer, CEO of DHL Group, framed the initiative as part of a wider transformation in how the company operates. [Read more…] about DHL’s 1,000-robot push signals a new phase in warehouse automation

DHL to invest $744 million and install more than 1,000 extra robots to meet growing demand

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DHL Supply Chain says it plans to invest €637 million ($744 million) to expand its infrastructure and accelerate the rollout of automation across its customer operations in UK and Ireland, to support growing demand in the e-commerce and life sciences health care sectors. 

The new investment builds on the €1 billion already spent on automation by DHL Supply Chain over the last three years, with more than 3,200 digitalisation projects deployed across the UK and Ireland and EMEA.

Until 2030, DHL’s contract logistics business plans to significantly increase its scale in UK&I as well as globally, with automation, robotics and digitalisation being a key enabler of this growth. [Read more…] about DHL to invest $744 million and install more than 1,000 extra robots to meet growing demand

DHL inaugurates Exotec automation system at Italy facility

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DHL Supply Chain Italy has inaugurated a new automation system at its Health Logistics Campus in Livraga (Lodi).

In a dedicated area of more than 7,000 sq m, 138 robots deliver “high-performance automation” powered by Exotec’s Skypod Automated Storage and Retrieval System (AS/RS), now serving two key customers in the life sciences and healthcare sector: Viatris and DOC Pharma.

DHL Supply Chain Italy has invested more than €14 million to equip the Livraga Campus with this cutting-edge high-automation system, thereby strengthening the country’s vital Life Sciences & Healthcare sector. [Read more…] about DHL inaugurates Exotec automation system at Italy facility