• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to secondary sidebar
  • Skip to footer
  • Home
  • Subscribe
  • Your Membership
    • Edit Your Profile
  • Services
    • Advertising
    • Case studies
    • Design
    • Email marketing
    • Lead generation
    • Magazine
    • Press releases
    • Publishing
    • Sponsored posts
    • Webcasting
    • Webinars
    • White papers
    • Writing
  • Shop
    • My Account
    • Cart
  • About
    • Contact
    • Privacy
    • Terms of use
  • Events

Robotics & Automation News

Market trends and business perspectives

  • News
  • Features
  • Video
  • Webinars
  • White papers
  • Press releases
  • Featured companies
    • AMD Xilinx
    • BlueBotics
    • Elite Robot
    • RGo Robotics
    • SICK Sensor Intelligence
    • Vicor Power
theresa-bui-cisco

Exclusive interview with Cisco Jasper’s IoT cloud exec

August 11, 2016 by Abdul Montaqim

A conversation with Theresa Bui, head of enterprise product marketing, IoT cloud at Cisco Jasper

Theresa Bui is an expert in cloud services as they apply to industry, in particular. Through Cisco, Bui’s work involves dealing with large, industrial conglomerates, such as General Electric, ABB and others.

With more than 20 years of strategic marketing experience, Bui is on the verge of helping make Cisco as important to the industrial sector as it is to the infrastructure of the internet.

In an interview with Robotics and Automation News, Bui provides an insight into Cisco’s approach to a range of new technologies, including industrial internet of things, robotics and automation. 

Question: The industrial IoT market has grown very quickly it seems. What has been Jasper’s experience in the manufacturing industry? What business sectors or countries are you looking to grow in, and can you name any customers or give us examples?

Theresa Bui: Industrial IoT is in the top five industries for IoT adoption worldwide, and the adoption of the Cisco Jasper IoT service platform reflects this.

Areas where we are seeing take-up are industrial robotics (continuous monitoring, troubleshooting, diagnostics and remote maintenance all reduce downtime); heavy machinery (automated provisioning and continuous monitoring increases overall equipment effectiveness and safety as well as decreasing supply chain interruptions) and industrial monitoring (remotely monitor, diagnose and resolve potential issues with efficiency and reliability).

Companies that are leaders in this space include GE Aviation which automates business decisions and responses – like scheduling preventive maintenance after a certain number of flight hours, instead of waiting for a part to fail. Steps like these help avoid over tens of thousands of flight delays and cancellations per year and saves billions in operational costs annually.

GE Aviation is able to offer a smarter jet engine with the services, real-time visibility and control needed to optimize operations. Airlines improve their performance, which enhances the passenger experience – increasing customer loyalty and satisfaction.

Air Liquide offers a different type of model with their Autostore solution, which is an automated inventory management service that enables Air Liquide customers to manage gas cylinders remotely with round-the-clock controlled access.

Autostore makes it easy for Air Liquide customers to:

  • Receive supplies just when they need them.
  • Adjust production levels to match demand based on accurate and timely consumption data.
  • Accurately inform dispatchers and third-party suppliers of required re-supply needs, streamlining forecasting and increasing operational efficiencies.

ABB is a third great example. The company has installed more than 250,000 robots worldwide and services a variety of industries including automotive, plastics, metal fabrication, foundry, electronics, machine tools, pharmaceutical and food and beverage.

Their connected robots help their customers:

  • Decrease manufacturing downtime with improved reliability and proactive service
  • Double-digit increase in productivity of machinery
  • Reduced costs and time associated with maintenance for their robots

Industrial equipment companies using Cisco Jasper include ABB, Schneider Electric, Siemens, Kiewit, Komatsu, Air Liquide, Virgin Australia, Cubic, American Commercial Lines, EGA, Liquid Robotics, Adaptalift, Ospray Infomatics, PiiComm and more.

Question: Cisco has bought Jasper, so how does that change things for the brand? Will it disappear and just become known as Cisco? What will be the other implications – job losses, job creation, restructuring, and so on? 

Theresa Bui: Now that Jasper has been acquired, we have become “Cisco Jasper” which is the name for the new IoT Cloud Business Unit of Cisco. The entire Jasper team has been retained within Cisco Jasper, and we still report to our CEO, Jahangir Mohammed, who is now the GM of the IoT Cloud Business Unit at Cisco.

Regarding how this impacts our customers in the industrial IoT/manufacturing industry – this puts the resources and reach of Cisco behind the Jasper IoT service platform, which will help us continue to deliver the innovation and service our existing customers are used to. Cisco and Jasper share the same vision for accelerating IoT adoption and building a complete IoT solution.

Together, Cisco and Jasper are working closely with enterprises and global service providers to manage and drive a wide range of connected devices and IoT services that deliver a predictable recurring revenue business model.

Cisco will continue to build upon Jasper’s IoT service platform and will add new services including advanced IoT security and analytics solutions to better manage device usage.

Question: Can you outline some of the more interesting developments you’ve seen already, and some things that are soon to be introduced? For example, this smart factory concept, or fully roboticised/autonomous logistics facilities, or smart cities, intelligent transport. 

Theresa Bui: The ‘Internet of Everything’ is just another way of saying that every company will soon become an IoT business. There are already over 7.5 billion mobile connections in the world right now, and the number of devices is now growing 5 times faster than the population. But the Internet of Things is not about the “things” – it’s about services.

Connected devices are accessible to customers all the time, in real-time, and that changes everything. The business value shifts from the products you sell, to the services you deliver.

Industrial equipment manufacturers can now offer continuous equipment monitoring, troubleshooting, diagnostics, and remote maintenance – all of which are examples of new services.

And these companies are in the midst of transforming themselves from a supplier of components and industrial parts to actually becoming a much broader technology company. They are moving from connecting a few devices to connecting many things. They are pushing themselves to be an anywhere, any time and anything connectivity-company.

In order to achieve this vision, they are providing technology into their products that enables Process Control and Data Capture Capability, Connectivity, and Data Analysis (giving meaning to captured data to create work processes and determine how processes are managed over a number of machines, systems and people).

They are moving away from “islands of automation” for the past 20 years, where normal high-tech manufacturer may have had only 30% of field devices connected to a distributed control system, to connectivity built-in on every single device they make.

Building an IoT Service Business is a win-win for equipment manufacturers and their customers. New services means industrial equipment manufacturers have the opportunity to tap into new revenue streams. And in turn, they provide their customers with a richer set of services to help them improve the efficiency, productivity and quality of their manufacturing operations.

Print Friendly, PDF & Email

Share this:

  • Print
  • Facebook
  • LinkedIn
  • Reddit
  • Twitter
  • Tumblr
  • Pinterest
  • Skype
  • WhatsApp
  • Telegram
  • Pocket

You might also like…

Filed Under: Industry, News Tagged With: bui, cisco, cloud, devices, industrial, iot, jasper, premium content

Join the Robotics & Automation News community

Primary Sidebar

Latest articles

  • AMD launches Kria ecosystem program to help developers bring automation solutions to market faster
  • Manufactured in the metaverse: Mercedes-Benz designs virtual factories with Nvidia Omniverse
  • Foxconn plans to build autonomous vehicles on Nvidia computing platform
  • Geek+ provides 82 robots to C-StoreMaster’s new $20 million distribution warehouse in Huntsville, Alabama
  • Flexiv launches ‘revolutionary’ force-controlled parallel robot
  • The Core Concepts of Successful Online Stock Investing
  • UPS and Gap units partner to offer ‘unmatched automation and supply chain capabilities’ to apparel merchants
  • stow Robotics and Phononic collaborate to design cold chain fulfillment solutions
  • Three strikes and you’re out! Humans give up on robots after multiple mistakes
  • China overtakes USA in robot density

Most Read

  • Why is My Car Key Stuck in the Ignition?
    Why is My Car Key Stuck in the Ignition?
  • Top 20 electric vehicle charging station companies
    Top 20 electric vehicle charging station companies
  • Difference Between Three-Phase and Single-Phase Power
    Difference Between Three-Phase and Single-Phase Power
  • How to Know if Your iPhone is Being Tracked? Check This!
    How to Know if Your iPhone is Being Tracked? Check This!
  • Manufactured in the metaverse: Mercedes-Benz designs virtual factories with Nvidia Omniverse
    Manufactured in the metaverse: Mercedes-Benz designs virtual factories with Nvidia Omniverse
  • The Best Mechanical Engineering Design Software in 2022
    The Best Mechanical Engineering Design Software in 2022
  • Foxconn plans to build autonomous vehicles on Nvidia computing platform
    Foxconn plans to build autonomous vehicles on Nvidia computing platform
  • Top 20 programmable logic controller manufacturers
    Top 20 programmable logic controller manufacturers
  • Scientists have found more water in space than they ever knew possible
    Scientists have found more water in space than they ever knew possible
  • DHL becomes first to install Boston Dynamics’ Stretch robot to unload trucks
    DHL becomes first to install Boston Dynamics’ Stretch robot to unload trucks

Overused words

ai applications automated automation automotive autonomous business china companies company control customers data design development digital electric global industrial industry logistics machine manufacturing market mobile operations platform process production robot robotic robotics robots safety software solution solutions system systems technologies technology time vehicle vehicles warehouse

Secondary Sidebar

Latest news

  • AMD launches Kria ecosystem program to help developers bring automation solutions to market faster
  • Manufactured in the metaverse: Mercedes-Benz designs virtual factories with Nvidia Omniverse
  • Foxconn plans to build autonomous vehicles on Nvidia computing platform
  • Geek+ provides 82 robots to C-StoreMaster’s new $20 million distribution warehouse in Huntsville, Alabama
  • Flexiv launches ‘revolutionary’ force-controlled parallel robot
  • The Core Concepts of Successful Online Stock Investing
  • UPS and Gap units partner to offer ‘unmatched automation and supply chain capabilities’ to apparel merchants
  • stow Robotics and Phononic collaborate to design cold chain fulfillment solutions
  • Three strikes and you’re out! Humans give up on robots after multiple mistakes
  • China overtakes USA in robot density

Footer

We are…

Robotics and Automation News was established in May, 2015, and is now one of the most widely-read websites in its category.

Please consider supporting us by becoming a paying subscriber, or through advertising and sponsorships, or by purchasing products and services through our shop – or a combination of all of the above.

Thank you.

Independent

Archivists

August 2016
M T W T F S S
1234567
891011121314
15161718192021
22232425262728
293031  
« Jul   Sep »

Complex

Old-skool

This website and its associated magazine, and weekly newsletter, are all produced by a small team of experienced journalists and media professionals.

If you have any suggestions or comments, feel free to contact us at any of the email addresses on our contact page.

We’d be happy to hear from you, and will always reply as soon as possible.

Future-facing

Free, fair and legal

We support the principles of net neutrality and equal opportunities.

Member of The Internet Defense League

Copyright © 2023 · News Pro on Genesis Framework · WordPress · Log in

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Do not sell my personal information.
Cookie SettingsAccept
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT