Yaskawa America, Inc.’s Drives & Motion Division has launched the newest addition to yaskawa.com, the Solution Center. The Solution Center is a self-service knowledge database providing all the functionality and content customers need to resolve issues themselves, available around the clock.
The goal is to provide an online centre where customers can quickly find support solutions, managed by the technical support teams, along with documentation already available on yaskawa.com.
As The company’s technical support team solves issues, content is created and added as “Yaskawa Solutions” in the Solution Center. The answers are the same that the support teams use to resolve issues every day.