ManageEngine brings enterprise service management to its cloud-based service desk software

ServiceDesk Plus extends IT service management capabilities to business functions beyond IT; evolves into a rapid-start enterprise service desk

ManageEngine, the real-time IT management company, is bringing a unified approach to enterprise service management with an update to the cloud version of its flagship ITSM product, ServiceDesk Plus.

With the ability to launch and manage multiple service desk instances on the go, organisations can now leverage proven IT service management best practices to streamline business functions for non-IT departments, including HR, facilities and finance.

Available immediately, the ServiceDesk Plus cloud version comes loaded with built-in templates unique to various business processes, giving users the flexibility to perform codeless customisations for quick and easy deployment of business services.  Continue reading ManageEngine brings enterprise service management to its cloud-based service desk software