Universal Robots opens authorised training centres in North America

North American distributors of Universal Robots are now opening Authorized Training Centers (ATCs), offering classes spanning basic to advanced programming of UR cobots. The first four ATCs have been launched, with another nine to follow by end of 2019.

Universal Robots says it is committed to making collaborative robots (cobots) in the workplace accessible to all. The company is now building on the popular online modules offered through the UR Academy by enabling its sales channel to open ATCs.

Through hands-on classes hosted by UR trained teachers, the ATCs will broaden users’ understanding of the UR cobots’ range of use cases, while providing opportunities for hands-on practice in real-life applications.

Worldwide, UR is planning 50 fully authorised ATCs in 2019, 13 of which will be in North America. The first four ATCs in the U.S. have been authorised and are now offered by UR sales partners Advanced Control Solutions, HTE Technologies, Ralph W. Earl Company, and Applied Controls.

Vice President of Product Marketing at Advanced Control Solutions, Cale Harbour, said: “From a business perspective, being able to offer this type of training also improves our place in the market, ensuring that current and potential customers start to rely on us as automation experts.

“As our customers build their knowledge, they can deploy the technology faster and see the benefits to their production – and their bottom line – quicker. It’s a win-win for everybody involved.”

Universal Robots Certified Trainers will conduct training modules that cover a range of core and advanced cobot programming skills, including cobot scripting, industrial communication, and interface usage.

Small class sizes with student-centred objectives and hands-on practice with UR robots ensure that participants come away with skills they can apply immediately in their workplace.

Regional Sales Director of Universal Robots’ Americas division, Stuart Shepherd, sees the ATC launch as an answer to sales partners’ request for more tangible ways in which to offer support and training in a setting that allows customers to come and experience the cobots.

“Now, current and potential customers can get in-person training, customising their specific applications and needs,” noted Shepherd.

The modules of the ATC program include:

• Core: For any user of a UR cobot who has completed the online modules. Covers safety set-up, basic applications and flexible redeployment.
• Advanced: For cobot users, technical sales people, and integrators with a practical need to optimise applications or find new ways of deploying UR cobots. Covers scripting, advanced uses of force control and TCP, conveyor tracking and performance review.
• Industrial Communication: For users and developers who need to integrate cobots with third-party devices. Covers modbus TCP, FTP server, dashboard server, socket communication, Ethernet/IP and Profinet.
• Interfaces: For users and developers who need in-depth knowledge on how to interface with UR cobots using script interfaces. Covers UR scripting, socket communication, client interfaces (port 30001-30003), real time data exchange and XML/RPC.
• Service & Troubleshooting: For users, technicians, and engineers wanting/needing a better understanding of the mechanical hardware used by UR cobots, how to diagnose issues and resolve them. Covers the configuration of the cobot arm, controller, and safety system as well as preventative maintenance, system troubleshooting, and replacement of parts.

The ATCs in North America are located at: Advanced Control Solutions: Marietta, Georgia; Applied Controls: Malvern, Pennsylvania; HTE Automation Technologies: St. Louis, Missouri, Lenexa, Kansas; Ralph W. Earl Company: Syracuse, New York.

In addition to the ATCs hosted by UR partners, four training centres are also opening at Universal Robots’ offices in Ann Arbor, Michigan; Irving, Texas; Garden City, New York; and Irvine, California.