JMP Solutions, an independent robotic systems integrator, has received three prestigious awards at the Fanuc America Authorized Systems Integrator Conference and Awards Gala in Clearwater, Florida.
JMP’s automation and robotics division received three awards:
- the Growth Award was presented for outstanding growth of robot sales;
- the Sales Leadership Award recognized JMP’s exemplary level of sales; and
- the Excellence in Intelligent Robotics Award recognizes sales leadership of intelligent products.
Ken McLaughlin, general manager of JMP’s automation and robotics division, says: “Since JMP entered the Fanuc Authorized System Integrator program in 2009, we’ve enjoyed a strong relationship built on trust and collaboration.
“These awards validate JMP’s accomplishments with customers who have benefitted from our robotic solutions experience across industries such as food packaging, consumer goods packaging, metals – tube and pipe, and select automotive.”
Further, JMP’s pursuit of customer satisfaction for turnkey robotic projects has resulted in consistent 10s or 100 percent as measured by Net Promoter Score over the last 18 months.
Steve Szamocki, executive vice president, sales and marketing, says: “Our priority is customer satisfaction while delivering tangible business results like improving throughput, reducing costs, and increasing safety.
“We address customer issues daily, and we follow up after each project with a detailed customer survey to ensure high levels of customer satisfaction are achieved.
“In short, we deliver tangible business value coupled with high customer success rates. When these are combined, a win is created for our customers, JMP, and Fanuc.”